CarMax

Bought a 30k dollar truck and the detail was terrible. I called and spoke with my salesman and he said the manager told him there detail department “sucks” so we will give you 150$ to have it detailed. I I called and spoke with my salesman and he said the manager told him there detail department “sucks” so we will give you 150$ to have it detailed. I was inconvenienced my whole next Saturday to have it detailed, then I was inconvenienced after work to have to drive to them to get my money. YOU NEED TO DO BETTER CARMAX! I will never consider these people again when I buy. More

I bought my last car here 10 years ago and both experiences have been great! experiences have been great! More

Reese was amazing helping us out. However, we’re still waiting to hear back when we can come in and get the car touched up. However, we’re still waiting to hear back when we can come in and get the car touched up. More

Outstanding service as always! !! Manager went and got my car ready for a test drive. Anne in the business office was fabulous with the closing paperwork also. !! Manager went and got my car ready for a test drive. Anne in the business office was fabulous with the closing paperwork also. More

Employees of sale and service are excellent in customer service and very professional. They are handled things very quick and efficiently. Ann Jones from service department are exceptionally helpful to our service and very professional. They are handled things very quick and efficiently. Ann Jones from service department are exceptionally helpful to our needs. More

Professional When we walked in the door to when we left. Very courteous. Looking out For all your needs. Just have not received to paper work. Bought on the 4/16. 10 day grace period it is the 5/5. Very courteous. Looking out For all your needs. Just have not received to paper work. Bought on the 4/16. 10 day grace period it is the 5/5. More

Buying the car was fine. I've had issues afterward with the business office and service departments both wasting my time. I've had issues afterward with the business office and service departments both wasting my time. More

Great Service and follow-up from Mike Howard, Abby and their entire team. Very Easy to do business with! their entire team. Very Easy to do business with! More

Josh from carmax made our experience super enjoyable! He was very knowledgeable and not pushy at all. We will definitely recommend Carmax to our friends and family and will be a return customer when it’s He was very knowledgeable and not pushy at all. We will definitely recommend Carmax to our friends and family and will be a return customer when it’s time for another vehicle. More

Quick simple process to test drive and purchase a vehicle. Everyone was professional and enjoyable to work with. Great experience! vehicle. Everyone was professional and enjoyable to work with. Great experience! More