CarMax
Costa Mesa, CA
61 Reviews of CarMax
Needed a replacement car for my children. Found the perfect car. Sales and service were top notch every step of the way. CarMax is great at screening the cars they buy and there is a premium Found the perfect car. Sales and service were top notch every step of the way. CarMax is great at screening the cars they buy and there is a premium on the price for this but it is definitely worth it. Had a small issue with the car after I purchased it and the service department was very fair in fixing the issues. Very happy customer!!! More
I rented a few cars to figure out the models I would like to check out. Then I looked online and found Carmax had the easiest system to filter the features I was looking for and the models I was interested i to check out. Then I looked online and found Carmax had the easiest system to filter the features I was looking for and the models I was interested in. I found the car at a dealership that was far from me, but I contacted the dealership close to me and it was no problem at all to get the car shipped to my dealership. Once it was there, they gave the car a good final going over and it was ready to come in and meet my car. Christian was super friendly and helpful. I was in and out with my new car and all the paperwork done in about 45 minutes to an hour. Very Happy. More
World class customer service very very helpful nice people I would recommend them to anyone looking for a vehicle. Trust me they will not disappoint. people I would recommend them to anyone looking for a vehicle. Trust me they will not disappoint. More
very straight forward process of purchasing the car. They had the car available for test drive as indicated and it had not been sold the night before without letting me know like I found at other locat They had the car available for test drive as indicated and it had not been sold the night before without letting me know like I found at other locations. Would recommend for the straight forward process. More
This is the 2nd time I’ve purchased from this dealership. My sales person was awesome. Explained details clearly and made the purchasing process very seamless. My sales person was awesome. Explained details clearly and made the purchasing process very seamless. More
This was my second time purchasing a car from this dealership. The first time was 7 yrs ago. The experience was the same. They are very helpful and pleasant to work with. I looked on line thro dealership. The first time was 7 yrs ago. The experience was the same. They are very helpful and pleasant to work with. I looked on line through the available cars and made a selection/reservation to test drive the car (Honda CR-V 2025). I also entered information about my car that I wanted to trade-in. I also test drove another car (Honda CR-V 2023) and ended up buying that car. The quote I received online for my trade-in was what was offered at the time of purchase. The employees are very helpful and it was a pleasure working with them. Next time I need to purchase another car, I will be returning to this dealership. More

