CarMax

Friendly people for the most part, the idea of having to make an appointment to meet with a salesman is a bit odd. I did most of the work from home online and just needed a person to speak to about the vehi make an appointment to meet with a salesman is a bit odd. I did most of the work from home online and just needed a person to speak to about the vehicle. The biggest suggestion I would make is to add a first responder discount. Alijah told me he has worked with other police officers and all have said the same thing. I think the transfer cost should be removed from the price of the vehicle when it is purchased. Not our fault the vehicle's people are looking for are not available in their area. More

everyone was very helpful. they made sure all the paperwork was handled and I could just get in my car and go (after the picture taking of course0. they made sure all the paperwork was handled and I could just get in my car and go (after the picture taking of course0. More

I was skeptical of CarMax for no particular reason than being unfamiliar with their business model To my pleasure and surprise, the process was clean, easy and well orchestrated throughout My sales r being unfamiliar with their business model To my pleasure and surprise, the process was clean, easy and well orchestrated throughout My sales rep - Onald was very detail oriented and very committed to my having an excellent experience More

Professional, efficient, friendly. I found the car I was looking for at a good price. They made the whole process easy. I found the car I was looking for at a good price. They made the whole process easy. More

Very easy transaction, everyone was very helpful. My only complaint, The car should have been better washed/cleaned BEFORE it was brought out to me. My only complaint, The car should have been better washed/cleaned BEFORE it was brought out to me. More

Mitchell was professional from start to finish. Good communication from the Norwood dealer. This was our first experience purchasing a car that had to be shipped across country and it was a totally Good communication from the Norwood dealer. This was our first experience purchasing a car that had to be shipped across country and it was a totally stress free experience once the vehicle arrived. More

I met with Jamil who was very knowledgeable about the vehicles I was interested in. No pressure and very helpful. vehicles I was interested in. No pressure and very helpful. More

I had a great experience buying my Toyota RAV4 from CarMax. The staff was friendly, helpful, and made the whole process easy and stress-free. Everything was clear, honest, and professional from start t CarMax. The staff was friendly, helpful, and made the whole process easy and stress-free. Everything was clear, honest, and professional from start to finish. I love my RAV4 and would definitely recommend CarMax to anyone looking for a vehicle! More

Everyone was helpful very professional . They were very thorough. When there were some issues they helped me. The first time I bought a car without any stress They were very thorough. When there were some issues they helped me. The first time I bought a car without any stress More

I had an exceptional experience at Carmax Norwood and highly recommend it. I worked with Justin Nguyen on the sales team and he was great. highly recommend it. I worked with Justin Nguyen on the sales team and he was great. More