CarMax
El Paso, TX
By Type
40 Reviews of CarMax
Things went great up until my salesman left/got fired and the management never bothered to give my sale to another salesman or call me to let me know what was happening with the vehicle I intend to purchase. the management never bothered to give my sale to another salesman or call me to let me know what was happening with the vehicle I intend to purchase. Once I stepped in and went straight to the store manager things worked out. More
This being the second time I purchased a vehicle, I expected a similar level of customer care and attentiveness. What I ended up with was an underwhelming and disappointing experience. The salesman see expected a similar level of customer care and attentiveness. What I ended up with was an underwhelming and disappointing experience. The salesman seemed determined to sour the process every single step of the way. The test drive was rushed, questions about the car were met with shrugs and rude responses, warranty information was hesitantly provided, assurances on the car’s condition upon purchase were completely ignored. Being 90 percent of the way through the purchase, I just decided to power through and finish the ordeal. More
Working with Carmax was super simple. Jose made the process easy, understandable and fast. It was great working with him as he is someone who clearly loves his job, which was part of what Jose made the process easy, understandable and fast. It was great working with him as he is someone who clearly loves his job, which was part of what made this such a positive experience! More
This is a nice location with nice cars and good prices. There is a lot of selection and some cars have very low mileage. It is nice to be able to check out a variety of cars and they look clean and presen There is a lot of selection and some cars have very low mileage. It is nice to be able to check out a variety of cars and they look clean and presentable. More
We really enjoyed the experience at the dealership. Everyone is really friendly that greeted this right off the bat and quickly gotta started on checking out cars. We didn't quite find the car that we Everyone is really friendly that greeted this right off the bat and quickly gotta started on checking out cars. We didn't quite find the car that we wanted , but we got online and found a swan close by and had it shipped , and it got to this really quick. More
Great place to shop for a vehicle. Excellent auto choices and very friendly staff. Jose Camarillo really helped us out. He was a super nice, down to earth sales consultant. Made the p Excellent auto choices and very friendly staff. Jose Camarillo really helped us out. He was a super nice, down to earth sales consultant. Made the process very comforting. More

