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CarMax

El Paso, TX

4.6
40 Reviews

1300 Pendale Rd

El Paso, TX

79936

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40 Reviews of CarMax

May 07, 2026

Buyers beware of false advertisement, poor sales tactics and financing traps. 3 day term to refinance total car registration nightmare! More

by Max Nightmare
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Manuel
May 06, 2026

Things went great up until my salesman left/got fired and the management never bothered to give my sale to another salesman or call me to let me know what was happening with the vehicle I intend to purchase. More

by kd0amw
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan
May 05, 2026

They were very helpful and quick. Will be going back to them. Thanks you guys. More

by Saul Ruiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carmax el paso
April 29, 2026

This being the second time I purchased a vehicle, I expected a similar level of customer care and attentiveness. What I ended up with was an underwhelming and disappointing experience. The salesman see More

by Carlos G
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Orlando Luna, Isaak Arrieta
April 25, 2026

Working with Carmax was super simple. Jose made the process easy, understandable and fast. It was great working with him as he is someone who clearly loves his job, which was part of what More

by Redibanez87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Camarillo
April 24, 2026

This is a nice location with nice cars and good prices. There is a lot of selection and some cars have very low mileage. It is nice to be able to check out a variety of cars and they look clean and presen More

by juan.j.fdez89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tonya Lyles
April 23, 2026

Excellent customer service, clean space, vehicles are well kept and documented-easy to buy….hahahaha! More

by El Chuco
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar
April 19, 2026

We really enjoyed the experience at the dealership. Everyone is really friendly that greeted this right off the bat and quickly gotta started on checking out cars. We didn't quite find the car that we More

by Paxtonpony
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian
April 16, 2026

Great place to shop for a vehicle. Excellent auto choices and very friendly staff. Jose Camarillo really helped us out. He was a super nice, down to earth sales consultant. Made the p More

by Bravo2dude
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Camarillo
April 15, 2026

You guys are very professional I didn't have any issues the salesperson was awesome thanks More

by Homie 00
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Anderson
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