CarMax
Freemont, CA
55 Reviews of CarMax
Brian and man helped so much so happy with the transaction thanks again carmax fremont love my mala you guys did above and beyond highly recommended the whole thing was fast transaction thanks again carmax fremont love my mala you guys did above and beyond highly recommended the whole thing was fast More
These guys were great to work with all around. I dealt with Henry in sales, who was patient knowledgeable and understanding of my situation. I felt like I was in good hands start to finish. The I dealt with Henry in sales, who was patient knowledgeable and understanding of my situation. I felt like I was in good hands start to finish. The truck I purchased from here is great, I absolutely love it! Overall the lot seemed to Have a great selection of all types of vehicles! I found the one I’ve been looking for here! I for sure plan to use Carmax next time my wife or I need a car. It’s seamless, and time efficient, as somebody with a young kid, time is valuable! More
Going through the initial vehicle purchase was a decent experience, but I had to provide a low rating after finding out my front bumper had some minor damage from one of the employees over-tightening the b experience, but I had to provide a low rating after finding out my front bumper had some minor damage from one of the employees over-tightening the bolts near the middle of the license plate bracket, which caused an indentation in the bumper paint. I spoke to Jonathan in the service department, explained my situation, and sent over some photos, which he said would result in a new bumper replacement ( still within the 30-day warranty). I arrived on the day of my appointment at the service department, handed over the keys only to be told that the service was completed within a 10-15 minute waiting period. The service department removed the front license plate bracket and basically said the repair was complete. I tried to explain to Eduardo that the bumper had been damaged when an employee installed the license plate bracket, but he said there's nothing that can be done and that the front bumper cannot be replaced. For anyone planning to purchase a vehicle from CarMax or any dealership, please make sure the license plate and license plate frame/bracket are installed correctly. More

