CarMax

Easy Peasy! I started the process on line and finished up in their store. I researched my decision using AI. I have no regrets. The Fremont California staff are I started the process on line and finished up in their store. I researched my decision using AI. I have no regrets. The Fremont California staff are friendly, accommodating and thorough. Even though I did a lot of the work on line expect to spend a couple of hours finishing up. My purchase did include a trade in which explains some of the added time. I’m very happy with my purchase, a 2023 Toyota Prius. More

The dealer made it very pleasant to where I would and will be coming back and would let others as to where and who I dealt with will be coming back and would let others as to where and who I dealt with More

The sales person was nice but the over all experience was kind of odd. The car was dirty when ready for pick up , almost as if no one really cared. Worst of all the sales man put the temp plates on kind of odd. The car was dirty when ready for pick up , almost as if no one really cared. Worst of all the sales man put the temp plates on without realizing he was drilling holes into the bumper . A super no bueno. More

Very easy to speak with. Extremely helpful. Many questions were asked and answered. Will be returning to our dealer Extremely helpful. Many questions were asked and answered. Will be returning to our dealer More

Easy proceeds to buy car, but 1 week after having it the vehicle started leaking coolant to the point it was not able to be driven. It has been in service shop for about two weeks. At least the give a loane vehicle started leaking coolant to the point it was not able to be driven. It has been in service shop for about two weeks. At least the give a loaner car for mo charge and they have a 3 month warranty on purchased vehicles. More

A great experience. Enough space to look at the cars without being rushed. Once we decided on the car, we were interested in.both Henry Wong and Fawad were extremely hel Enough space to look at the cars without being rushed. Once we decided on the car, we were interested in.both Henry Wong and Fawad were extremely helpful and attentive. A perfect transaction. More

Very professional. Clear instructions. Easiest car purchasing transaction solid process. All questions answered efficient close with no upselling pressure Clear instructions. Easiest car purchasing transaction solid process. All questions answered efficient close with no upselling pressure More

Brooke Morgado was a great young lady she definitely was a 10 ++++ she is kind down to earth definitely would recommend her thank u Brooke so much a 10 ++++ she is kind down to earth definitely would recommend her thank u Brooke so much More

Got the car ready very fast after an initial delay by Carmax. Nice facilities and servixe. Carmax. Nice facilities and servixe. More

Our CarMax experience was bad. Poor customer service. All communication was from a call center with not details Poor customer service. All communication was from a call center with not details More