CarMax

We purchased an electric vehicle. They presented it to us after they completed their preparation. We went to drive it to our home 17 miles away and discovered it only had 23 miles cha They presented it to us after they completed their preparation. We went to drive it to our home 17 miles away and discovered it only had 23 miles charged on the battery! It turned to 0% charge 0 miles as we turned into our driveway! We have purchased many cars in the past from Carmax and they always came with a tank of gas. More

No surprises. We sent straight to business with all costs and processes understood from the beginning. We sent straight to business with all costs and processes understood from the beginning. More

I recently bought a Toyota Highlander from car max in Frederick Md. it was a great experience and I am so satisfied with my purchase. Our salesman Troy did a great job finding me the exact car I wanted. Frederick Md. it was a great experience and I am so satisfied with my purchase. Our salesman Troy did a great job finding me the exact car I wanted. More

Had a good experience, just took too long to write a check and pickup my card that was delivered from a FL CarMax. check and pickup my card that was delivered from a FL CarMax. More

Sales service was excellent. Very difficult to get hold of anyone in the service department when I need to speak to a person. The vehicle itself is in good condition with the ex Very difficult to get hold of anyone in the service department when I need to speak to a person. The vehicle itself is in good condition with the exception that the driver side window occasionally jams and the front warning system is not working. Again, would like to get those fixed, and had an appointment that I need to change, but only get voicemail for the service department. More

car selection easily found on website. I was able to test drive and buy the car that I needed the same day. I was able to test drive and buy the car that I needed the same day. More

Great experience! Very happy with my new car. Check engine light came on week after I bought it and they were quick to get it checked out and get if resolved. Even Very happy with my new car. Check engine light came on week after I bought it and they were quick to get it checked out and get if resolved. Even gave me a car to drive while the issue was being resolved. This is the second car I have bought from Carmax and most likely will not be my last. More

The salesperson for my Mazda CX-30 was very unfriendly and didn’t explain anything to me about the Max Care program. The customer service was honestly terrible. and didn’t explain anything to me about the Max Care program. The customer service was honestly terrible. More

Everyone was kind and helpful! I worked with Simon; he answered every question and didn’t pressure me at all I worked with Simon; he answered every question and didn’t pressure me at all More