CarMax

my Salesman Paul Alverez was outstanding. Paul helped me find the perfect car. Thank you Paul helped me find the perfect car. Thank you More

No pressure to buy car. Both showrooms were prompt at appointments. Not sure why tires were not quality checklist item but when I brought to attention after test drive, qui Both showrooms were prompt at appointments. Not sure why tires were not quality checklist item but when I brought to attention after test drive, quickly agreed to replace tires before purchasing More

This was an Excellent, seamless, simple, no hassle experience in car buying and I’m happy to have chosen this car at carmax experience in car buying and I’m happy to have chosen this car at carmax More

The car smelled like grease inside. Both air filter and cabin filter were dirty is the how Carmax cars are never again buying a vehicle at Carmax Both air filter and cabin filter were dirty is the how Carmax cars are never again buying a vehicle at Carmax More

I think the service was great and I'm enjoying the vehicle. The representative was friendly and knowledgeable. vehicle. The representative was friendly and knowledgeable. More

Made it easy and fast. Quickest most pleasant experience getting a car. Would highly recommend to the next person. Quickest most pleasant experience getting a car. Would highly recommend to the next person. More

Sales staff was helpful in locating what I believe is a good fit. Our vehicle 2017 Nissan Titan did come with a couple of issues: 1) Hood air supports were weak and allowed hood to close on its own. 2) good fit. Our vehicle 2017 Nissan Titan did come with a couple of issues: 1) Hood air supports were weak and allowed hood to close on its own. 2) missing cup holders and small plastic pieces in center console. 3) Engine check light developed in first week. Service center is slow to order and install parts, they do not answer phones, offering only call back. Scheduling service is therefore extended. This has the effect of limiting resolutions on 30-day warranty. This makes me uncomfortable with the Dealer! I am relying on this vehicle and on the Dealer's service center to completely resolve the issues, especially the check engine issue. . More

It was shocking how quick and easy the process was. Including trade in and new purchase, and I had my 8 year old son with me! Great service and easy process. Including trade in and new purchase, and I had my 8 year old son with me! Great service and easy process. More

Mr. Colin our sales person was great and we love the no haggling..at Carmax haggling..at Carmax More

Good experience overall. I was able to test drive alone any vehicle I was looking at. I was able to test drive alone any vehicle I was looking at. More