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CarMax

Reno, NV

4.6
104 Reviews

35 Auto Center Dr

Reno, NV

89511

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104 Reviews of CarMax

September 27, 2025

Everything went very well. Paul Alvarez was amazing and very helpful! The other service associates were great too. More

by Andrew.rores
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul Alvarez
September 25, 2025

Had a wonderful and seamless experience at this dealer. Paul was very helpful through the whole process and took time to follow up after the purchase. Overall recommend More

by Courmiertj5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul
September 25, 2025

This was my first experience with CarMax and I delightfully surprised. I knew what I wanted, and had researched my local lot before hand, but still the CarMax experience was very smooth and easy. More

by scottusedom
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Trip Tobin
September 21, 2025

People are friendly and helpful. Process convenient and organized. Cars average and overpriced typically, but the 90day/4,000 mi. warranty as well as the satisfaction guarantee are More

by AllCrimp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ariel
September 21, 2025

Everyone was helpful and understanding in getting my issues resolved and made sure I was taken care of. More

by Macnkor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty, Troy, Hailey, Danielle
September 16, 2025

This is my second car from Carmax and both experiences were fantastic. The representatives were helpful and not intimidating and I found what I wanted and left happy in a very short time. The car I just p More

by volkov_77
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Martinez
September 15, 2025

This dealership has always provided excellent customer service. Our sales team was spectacular. Thank you1 More

by the1juanita
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Win Phoong, Theresa
September 13, 2025

Very easy process to purchase a car. I found a car I wanted on their website, made an appointment, and showed up the next day. It was ready to go. A test drive, some paperwork, and I was More

by lkechols
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rondell
September 09, 2025

Every bidy was pleasant and knowledgable. They answered all my questions and made the buying process enjoyabke and painless. Great job crew! More

by wtroy95
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I dont remember
September 08, 2025

We did express purchase, I I didn't believe it would only be a few minutes .... We literally walked in signed papers and out the door we were in our new car!! More

by jodimgoldie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco & Emily?
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