CarMax
Reno, NV
87 Reviews of CarMax
They take forever to get your documents ready & my wife had to drive across town because of system issues. Everytime I get a car here, I seem to have brake issues. IE. squealing.. feels like most of the is had to drive across town because of system issues. Everytime I get a car here, I seem to have brake issues. IE. squealing.. feels like most of the issues are temporary bandaid fixes until your 10 day period is over. I’ve purchased about 4 different times & honestly, I keep coming back because the service is great and super low pressure. Just wished these cars were serviced better, quite frankly this might be my last time purchasing from Carmax More
The first time we came in it was awful and with the wrong person. The care was sent from vegas and was "prepped" for us. When we go there it was still dirty and had a crack in the windshield. I noted it was person. The care was sent from vegas and was "prepped" for us. When we go there it was still dirty and had a crack in the windshield. I noted it was dirty and the dealer said, "what do you expect it's used". Then proceeded to talk to my husband, even though the car was for me. We agreed to come back 3 days later and found it out on the lot again, even though we had an appointment. We were very disappointed and almost left again. Luckily, Matt, greeted us and we explained the situation to the manager as well. It was much smoother and respectful with Matt. More
In the process of purchasing the vehicle, the staff were very friendly and helped me with my car purchase. The vehicle is in good condition overall and is running well. However, I sent an e-mail to see if i very friendly and helped me with my car purchase. The vehicle is in good condition overall and is running well. However, I sent an e-mail to see if it could be exchanged because the windshield wiper of the vehicle seems to be old and doesn't clean the glass well, but I didn't get a reply. More
We had a great experience with Carmax. The car we got was solid and our dealer Win did an excellent job closing the deal. He went all out to make the closing process comfortable. I would h The car we got was solid and our dealer Win did an excellent job closing the deal. He went all out to make the closing process comfortable. I would highly recommend Win and his team. More

