CarMax

very pleasant people, easy to work with, worked with me on getting the right car on getting the right car More

Really went out of their way to make everything go smoothly. There were some issues that were not their fault, and they way beyond what I expected to make everything right. I would absolutely buy fro smoothly. There were some issues that were not their fault, and they way beyond what I expected to make everything right. I would absolutely buy from them again. More

The people seemed very confused when we were working out the final details. We were left sitting at the table w/o the salesman several times while a few of them seemed to be in a huddle discussing our deal. the final details. We were left sitting at the table w/o the salesman several times while a few of them seemed to be in a huddle discussing our deal. It felt like they were being sneaky because no new info was brought back to the table. And when we approached them, they quickly escorted us back to the table saying they would be with us shortly. More

Everything went very well. Paul Alvarez was amazing and very helpful! The other service associates were great too. Paul Alvarez was amazing and very helpful! The other service associates were great too. More

Had a wonderful and seamless experience at this dealer. Paul was very helpful through the whole process and took time to follow up after the purchase. Overall recommend Paul was very helpful through the whole process and took time to follow up after the purchase. Overall recommend More

This was my first experience with CarMax and I delightfully surprised. I knew what I wanted, and had researched my local lot before hand, but still the CarMax experience was very smooth and easy. delightfully surprised. I knew what I wanted, and had researched my local lot before hand, but still the CarMax experience was very smooth and easy. Tip of my hat to Trip Tobin at the Reno lot - it was an enjoyable experience. More

People are friendly and helpful. Process convenient and organized. Cars average and overpriced typically, but the 90day/4,000 mi. warranty as well as the satisfaction guarantee are Process convenient and organized. Cars average and overpriced typically, but the 90day/4,000 mi. warranty as well as the satisfaction guarantee are reassuring. More

Everyone was helpful and understanding in getting my issues resolved and made sure I was taken care of. issues resolved and made sure I was taken care of. More

This is my second car from Carmax and both experiences were fantastic. The representatives were helpful and not intimidating and I found what I wanted and left happy in a very short time. The car I just p were fantastic. The representatives were helpful and not intimidating and I found what I wanted and left happy in a very short time. The car I just purchased, I only went in for a test drive and in less than an hour my paperwork was completed and the car was ready for me to come pick up a few days later. The associate I worked with kept his word on everything he said and finalizing the express pickup was really simple. More

This dealership has always provided excellent customer service. Our sales team was spectacular. Thank you1 service. Our sales team was spectacular. Thank you1 More