CarMax
Mechanicsburg, PA
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7 Reviews of CarMax
Another great experience with CarMax! I loved being able to complete my financing approvals through the app, which allowed me to shop confidently. The buying and trade-in process was incr I loved being able to complete my financing approvals through the app, which allowed me to shop confidently. The buying and trade-in process was incredibly convenient, and receiving a higher trade-in offer than originally quoted was a pleasant surprise! The manager was extremely helpful in explaining my options, and Jarret did an excellent job keeping me informed throughout the entire process. Everyone was friendly, knowledgeable, and welcoming. This was our third experience with CarMax, and they’ve earned us as lifetime customers! More
Was not open to negotiation of trade value outside of minimum online questionnaire and, paying outright, wanted to actually look at, visually, private bank account value. Weird and awkward. minimum online questionnaire and, paying outright, wanted to actually look at, visually, private bank account value. Weird and awkward. More
The website was easy to navigate and compare vehicle. Jacquilin was incredibly helpful from calling me to confirm the appointment, answer my questions, and greet me when I arrived. She walked me through Jacquilin was incredibly helpful from calling me to confirm the appointment, answer my questions, and greet me when I arrived. She walked me through the entire process and made it super easy. I felt very comfortable with the purchase and felt there was a high level of transparency in the entire transaction. I would definitely purchase from this location again. Thank you for a pleasant car-buying experience! More

