CarMax

I found the vehicle online. I paid to have it shipped to King of Prussia. I arranged my own financing which included GAP insurance. I drove the vehicle on a Saturday and had eve I paid to have it shipped to King of Prussia. I arranged my own financing which included GAP insurance. I drove the vehicle on a Saturday and had everything arranged to pick the vehicle up on a Monday. The salesman and the sales manager did not want to do that. They wanted me to take Carmax‘s garbage financing and jump through unnecessary hoops to hold a vehicle that I already paid $149 four. It wasn’t until I threatened to walk away from the deal that they changed their tune. Enough with the sleazy used car sales and tactics. Oh, and your website was down and wouldn’t let me pre-fill out the paperwork necessary for delivery. Overall, a complete garbage experience. More

fast and easy process large selection of vehicles because you can have a vehicle shipped in from any other location you can have a vehicle shipped in from any other location More

It was a very quick and easy purchase with very knowledgeable salespeople. In and out in no time knowledgeable salespeople. In and out in no time More

After the time spent there and that experience my rep Gene was refreshing reassurancing, there were a few hiccups but again Gene (KOP)) was the positive influence on this experience. Gene was refreshing reassurancing, there were a few hiccups but again Gene (KOP)) was the positive influence on this experience. More

Love the transparency and fixed pricing. My salesman Shea, was very responsive and professional. This was my first experience with Carmax, so I was initially reluctant. I won’t use any other My salesman Shea, was very responsive and professional. This was my first experience with Carmax, so I was initially reluctant. I won’t use any other dealer going forward. I’m tired of bait and switch tactics from other dealers. This is the most simplistic and straightforward process by far. Look forward to purchasing again. More

the worker that helped me did everything that he could to ensure i had the best experience and got everything that i wanted no settling ensure i had the best experience and got everything that i wanted no settling More

Brain and Luis were the best . They worked with me on the purchase of my truck . No pressure and very understandable about the big purchase. Also the welcoming girl Candace. I thin They worked with me on the purchase of my truck . No pressure and very understandable about the big purchase. Also the welcoming girl Candace. I think that’s her name? Highly recommended Carmax in KOP More

It took too long to get the truck. It was filthy under the mats.. there was no reason why it took an hour and a half to pick up a vehicle when they knew we were coming. And after they It was filthy under the mats.. there was no reason why it took an hour and a half to pick up a vehicle when they knew we were coming. And after they brought it out, the two sales people went out there to continue cleaning it while we were sitting there watching. Nevertheless, it was a Shoddy job. The appointment was made, the vehicle should have been ready or at least almost ready. No reason to wait for over an hour. More

I wanted the vehicle transferred to the Newark, DE location because it is going to be registered in Delaware. I was told it would take about a week to transfer it. The salesman convinced my wife to bu location because it is going to be registered in Delaware. I was told it would take about a week to transfer it. The salesman convinced my wife to buy it at King of Prussia by promising, with the advice of the business office, that we would get a check for $204 in the paperwork that we would receive to register it in Delaware. The paperwork arrived, but no check. It had been registered in Pa. The cost of Pa registration was $204. The cost to register it in Delaware is $1500! Which I could have included in the loan, but now I have to pay it out of pocket. More

The crew was polite and friendly. They took me through the process patiently. They answered my questions frankly. They took me through the process patiently. They answered my questions frankly. More