CarMax
King of Prussia, PA
22 Reviews of CarMax
Had actually a Second Great experience at Carmax in KOP, Pa. Purchased a car & traded one in 2020. 10/2026 purchased another car & traded in that one from 2020. Great people that are super nice & profess Pa. Purchased a car & traded one in 2020. 10/2026 purchased another car & traded in that one from 2020. Great people that are super nice & professional. No pressure sales. Great place I highly recommend to everyone. Extra thanks to Jayla the salesperson who assisted my purchased & trade-in. More
A quick and easy process. .my searching was done online, all of my paperwork was done the same. I was at the dealership about 1 hour. I would absolutely return or encourage buy .my searching was done online, all of my paperwork was done the same. I was at the dealership about 1 hour. I would absolutely return or encourage buying with CarMax!! More
I found the vehicle online. I paid to have it shipped to King of Prussia. I arranged my own financing which included GAP insurance. I drove the vehicle on a Saturday and had eve I paid to have it shipped to King of Prussia. I arranged my own financing which included GAP insurance. I drove the vehicle on a Saturday and had everything arranged to pick the vehicle up on a Monday. The salesman and the sales manager did not want to do that. They wanted me to take Carmax‘s garbage financing and jump through unnecessary hoops to hold a vehicle that I already paid $149 four. It wasn’t until I threatened to walk away from the deal that they changed their tune. Enough with the sleazy used car sales and tactics. Oh, and your website was down and wouldn’t let me pre-fill out the paperwork necessary for delivery. Overall, a complete garbage experience. More
After the time spent there and that experience my rep Gene was refreshing reassurancing, there were a few hiccups but again Gene (KOP)) was the positive influence on this experience. Gene was refreshing reassurancing, there were a few hiccups but again Gene (KOP)) was the positive influence on this experience. More
Love the transparency and fixed pricing. My salesman Shea, was very responsive and professional. This was my first experience with Carmax, so I was initially reluctant. I won’t use any other My salesman Shea, was very responsive and professional. This was my first experience with Carmax, so I was initially reluctant. I won’t use any other dealer going forward. I’m tired of bait and switch tactics from other dealers. This is the most simplistic and straightforward process by far. Look forward to purchasing again. More
Brain and Luis were the best . They worked with me on the purchase of my truck . No pressure and very understandable about the big purchase. Also the welcoming girl Candace. I thin They worked with me on the purchase of my truck . No pressure and very understandable about the big purchase. Also the welcoming girl Candace. I think that’s her name? Highly recommended Carmax in KOP More
It took too long to get the truck. It was filthy under the mats.. there was no reason why it took an hour and a half to pick up a vehicle when they knew we were coming. And after they It was filthy under the mats.. there was no reason why it took an hour and a half to pick up a vehicle when they knew we were coming. And after they brought it out, the two sales people went out there to continue cleaning it while we were sitting there watching. Nevertheless, it was a Shoddy job. The appointment was made, the vehicle should have been ready or at least almost ready. No reason to wait for over an hour. More

