CarMax

Enjoyed the experience of not being harassed or hounded. Would only suggest to have appointments to be better managed by time. Would only suggest to have appointments to be better managed by time. More

2nd purchase,very smooth operation on and very hassle free,extremely clean and very friendly people free,extremely clean and very friendly people More

I am super happy with my experience at CarMax. Everyone we worked with was kind and helpful, without putting any pressure on us to purchase. The only (slight) negative is that you aren’t given a r Everyone we worked with was kind and helpful, without putting any pressure on us to purchase. The only (slight) negative is that you aren’t given a rundown of every feature of the car, but the trade off of not having a pushy salesperson is worth it. Also, very pleased that I was able to find the somewhat unique car I was having trouble finding elsewhere. More

car max makes the process of buying a car easy, quick and enjoyable. This was the 2nd car my husband and I bought from CarMax. We will definitely return for the next car. enjoyable. This was the 2nd car my husband and I bought from CarMax. We will definitely return for the next car. More

It was okay. It took too long to get the car ready for me to pick up. It took too long to get the car ready for me to pick up. More

The salespeople were professional & efficient. The office was organized & knowledgeable. The overall experience was highly recommended. The office was organized & knowledgeable. The overall experience was highly recommended. More

Albany, NY location exceeded all of my expectations from the moment I was greeted until I walked out the door with my mew vehicle. the moment I was greeted until I walked out the door with my mew vehicle. More

COULD NOT REACH THE DEALERSHIP DIRECTLY,,, HAD TO TALK TO SOMEONE REMOTELY......ALSO THEY DO NOT OFFER HOME DELIVERY,,,,I HAD TO RENT A CAR AND DRIVE 2 1/2 HOURS TO PICK IT UP....DETAILING THE CAR MISSED DIR SOMEONE REMOTELY......ALSO THEY DO NOT OFFER HOME DELIVERY,,,,I HAD TO RENT A CAR AND DRIVE 2 1/2 HOURS TO PICK IT UP....DETAILING THE CAR MISSED DIRTY MARKS ON INTERIOR ROOF PANEL AND SUN VISORS ALSO RIMS STILL HAD BRAKE DUST ON THEM.....AS FAR AS THE SALES PEOPLE GO AND PREP GUYS THEY WHERE GOOD...THERE HINDERED BY POLICY IN PLACE BY THE DEALERSHIP.... More

The way you price used cars are a joke. Learn the value of vehicles. Make sure the vehicles don’t leak fuel before it goes for a test drive!! Learn the value of vehicles. Make sure the vehicles don’t leak fuel before it goes for a test drive!! More