CarMax

They made the car buying process easy, but the car I got broke two weeks later. broke two weeks later. More

Ryann and Greg were the absolute best! They both deserve raises for their professionalism, knowledge of what they're actually doing and kindness. They both deserve raises for their professionalism, knowledge of what they're actually doing and kindness. More

Excellent Professional Service My Sales Associate Chardonnay was professional and attentive to all my concerns. Chardonnay was professional and attentive to all my concerns. More

We worked with Ari. I think her last name was Johnson. She was super busy with other customers but she made sure to take care of each of her customers. She made me feel I think her last name was Johnson. She was super busy with other customers but she made sure to take care of each of her customers. She made me feel comfortable with the purchase process and helped me feel more at ease because I wasn't sure I was going to be able to get into anything due to my credit score. She reassured my husband and I and walked us through the process. She was even very patient with us because I switched from 3 different vehicles before deciding on our Equinox. We LOVE our new (used) Equinox and we have it all thanks to Ari! (Baton Rouge location) More

Highly suggest working with Ari! She helped me find the perfect vehicle and it wasn't even one I considered looking at. She is the sweetest most easy going person I've ever met at a She helped me find the perfect vehicle and it wasn't even one I considered looking at. She is the sweetest most easy going person I've ever met at a car dealership. She deserves all the credit! More

Great employees. Chardonnay Duffy extremely knowledgeable and kind. Closing was easy process too. Will recommend dealership. Chardonnay Duffy extremely knowledgeable and kind. Closing was easy process too. Will recommend dealership. More

We had a very smooth and pleasant experience purchasing our 2023 Chevy Tahoe. Our agent, Tracie, made everything understandable and easy! our 2023 Chevy Tahoe. Our agent, Tracie, made everything understandable and easy! More

I only gave 3 stars because of the customer service received from everyone I interacted with there but especially the sales consultant Ken Comena and the person I spoke to on the phone about my service received from everyone I interacted with there but especially the sales consultant Ken Comena and the person I spoke to on the phone about my service the first time whos first name is princess. I was already informed by Ken about a few things I'd have to come back to get done but there are things I didnt notice on my first test drive that I spoke with another mechanic about after purchase that we agreed should have been caught by the shop once vehicle arrived at that location. I've brought the vehicle up there twice already and wasn't able to really get anything done. I have another appointment on the 31st and I am hoping this time when I leave there I won't have to bring it back another time. It seems the vehicle was never really checked out thoroughly when it arrived there. I don't know how much of the vehicle is supposed to be inspected but even the washer fluid was low so how much of the vehicle could they have inspected? More

The experience was very good. Dominque was very helpful and quick finding the car I wanted. Dominque was very helpful and quick finding the car I wanted. More

I was initially hesitant to purchase my 2019 Nissan online. However, after a close friend shared his positive experiences of buying two vehicles from Carmax, I decided to give Carmax a try. I must admi online. However, after a close friend shared his positive experiences of buying two vehicles from Carmax, I decided to give Carmax a try. I must admit that this was the very best car buying experience of my life. The Staff at the Carmax in Baton Rouge were absolutely phenomenal. There were several who even exceeded my expectations, including Char, Greg, Merrill and Lee. I highly recommend this Car Max to others. Great Job! . More