CarMax

This place takes care of you they make sure you leave with the car you wanted make sure you do an express pickup if you can gets busy with the car you wanted make sure you do an express pickup if you can gets busy More

Working with this dealership was a nightmare, and I don't feel confident recommending that I purchase another vehicle from them. I had purchased a car previously from another CarMax location several years ag feel confident recommending that I purchase another vehicle from them. I had purchased a car previously from another CarMax location several years ago and had such a great experience that I wanted to give them another try. It started out rough, had a mild very positive encounter and ended rough. They were disorganized and the majority of the associates were inconsiderate or not knowledgeable. Many of the vehicles we looked at had a dead battery. One of them had the door jam moulding coming off. Another had the previous owners dirty tissues tucked away in a backseat cup holder. Once we purchased the vehicle, the battery died in the first week leaving me stranded. I finally got it cranked to take it to an auto parts store where I was told the battery was no good which should have been caught in the "final check" that they do. There was acid caked on the terminals. Took the vehicle back to get a new battery where I was told they had no one onsite to do that, it would be a few days before they could get to it and that it wasn't their fault. Finally they reimbursed me for the new battery I had to buy out of pocket. During the process the sales rep we worked with wasn't consistent. The last one was on point, compassionate and followed up. She and the sales manager went our of their way to make this process better and should be recognized for their ability to remain calm, work together and overcome obstacles. More

I got the car I wanted at the price that was good for me. Great car and great condition!! Great car and great condition!! More

This was the second car I bought from CarMax. I was very impressed with the service. Tamela Burkley, my salesperson, was very helpful and answered any concerns I had. I was very impressed with the service. Tamela Burkley, my salesperson, was very helpful and answered any concerns I had. More

Awesome people, very helpful, friendly and patient. I had a great experience with them. Would recommend carmax and I have recommended carmax to some people. I had a great experience with them. Would recommend carmax and I have recommended carmax to some people. More

This will be my 2nd car I've bought from CarMax. I would like to thank salesperson Tamela Burkley and any and everybody involved for working so diligently throughout the car buying process! I would like to thank salesperson Tamela Burkley and any and everybody involved for working so diligently throughout the car buying process! More

Shelby was a jewel from the time I walked in. This was the best car buying experience I’ve ever had. I will not dread car shopping ever again, y’all will have my business. This was the best car buying experience I’ve ever had. I will not dread car shopping ever again, y’all will have my business. More

Nicepeople, business office efficient, Sales/ Cierra, excellentl on computer, car, friendly. Worked with me to find CD player, 2016 Nissan, like alot. Will recommend BR CarMax. Ellen Morgan excellentl on computer, car, friendly. Worked with me to find CD player, 2016 Nissan, like alot. Will recommend BR CarMax. Ellen Morgan More

I was expecting not approve that day when i was go to carmax dealer, they make solution very quick.and its was Excellent service, friendly and helpfully carmax dealer, they make solution very quick.and its was Excellent service, friendly and helpfully More

Ryann Cotton made process easy professional and very helpful in answering questions. She even offered to pay for my dinner. Same day I went to test drive vehicle I left with it. Definitely recommend for helpful in answering questions. She even offered to pay for my dinner. Same day I went to test drive vehicle I left with it. Definitely recommend for anyone looking for a new car. More