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CarMax

Baton Rouge, LA

4.5
64 Reviews

6768 Siegen Lane

Baton Rouge, LA

70809

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64 Reviews of CarMax

January 26, 2026

WE purchased our vehicle from the Baton Rouge location, very pleased. CarMax dealership was very clean, we were greeted as we walked in Margaret was great and went over and beyond to help us, A really Good More

by ktrahan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Margaret ,The Manager
January 22, 2026

I am currently working with CarMax corporate to resolve issues related to my recent purchase. I will update this review once that process is complete. More

by CJC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Greg
January 03, 2026

We had a good experience when purchasing our car at Car Max Baton Rouge. Everyone was knowledgeable and courteous. Our sales person, Shelby Skinner, was kind, easy to talk to and very helpful! More

by cboudreaux.biz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelby Skinner
January 02, 2026

WE purchased our vehicle from the Baton Rouge location . Everyone was helpful, courteous, and knowledgeable. It was a pleasant experience with no pressure I was a bit skeptical buying a vehicle this way, bec More

by nightlite52
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Margaret was our sales agent.
December 26, 2025

Sales attendants were wonderful. The person tested my car does not know what he is doing. He stated that he smelled antifreeze when what he smelled was oil from a leak on the SUV. More

by Jamesrm75wm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Margaret Turner and Cameron Vessel (both were excellent)
December 02, 2025

I MICHAEL HOLLY EXPERIENCE WITH CARMAX WAS VERY GOOD SPEED AND FINANCING I HAVE ONE PROBLEM MY FORD ESCAPE HAS BRAND NEW TIRES ON THE FRONT BUT THE REAR TIRES ARE NOT GOOD AND I WOULD LIKE FOR CARMAX T More

by michaeleholly300
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LOGAN
November 20, 2025

My rating of this Dealership was grate and I got a great vibe from my sales person! It would have been 5 stars but the delivery system sucks. More

by emajor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Baton Rouge Dealership
November 16, 2025

GREAT SERVICE, KNOWLEGEABLE STAFF AND FAST RESPONSE TO PROBLEMS. THE CULTURE IS VERY GOOD AND ALL EMPLOYEES MADE ME FEEL WELCOME More

by larrybgreen
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
MARGARET, WAS AWESOME !!!
November 09, 2025

This was the least pressure I'd ever encountered when trying to buy a car. Everyone I dealt with was fantastic, helpful, and nice. I highly recommend it. More

by romandog
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelby, Greg, Cam
November 06, 2025

Would have liked a little more selection in price and mileage, but needed vehicle right away. More

by Me
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelby Skinner
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