CarMax

The dealership was bright clean and seem to be well run. Our sales consultant, Kayla Rodriguez, couldn’t have been more helpful. Our sales consultant, Kayla Rodriguez, couldn’t have been more helpful. More

Michael was great, all the staff is very friendly. They were ready at our appointed time. They were ready at our appointed time. More

Carmax Albuquerque was incredibly prompt in informing me when my vehicle was ready for a test drive. They went above and beyond to assist me in comprehending all the available financing options and ensured when my vehicle was ready for a test drive. They went above and beyond to assist me in comprehending all the available financing options and ensured that I was thoroughly satisfied with my purchase. More

Have had issues with my brakes since I bought the vehicle on 9-3 have been calling and calling trying to get it looked at even went in and spoke with a manager who said she would have service call and schedu on 9-3 have been calling and calling trying to get it looked at even went in and spoke with a manager who said she would have service call and schedule me. Now they are telling me they can’t get me in till 2nd week of October for a safety issue they want me to keep driving the car in unsafe conditions! Horrible customer service don’t recommend I will be returning the vehicle tomorrow More

Huge disappointment! The car that I purchased threw up a caution message 5 minuets after driving off the lot (drivetrain issue). Hmm, should be covered under warranty righ The car that I purchased threw up a caution message 5 minuets after driving off the lot (drivetrain issue). Hmm, should be covered under warranty right? I have tried contacting the service department 10 times with no response. I have also tried email also with no response. Huge disappointment with Carmax as a dealer not standing by their word or the product. No more trust in Carmax. More

Easy, convenient, stress free experience buying a new car. It’s very helpful to be able to ship a vehicle from another state. car. It’s very helpful to be able to ship a vehicle from another state. More

Very good experience. The car had a few issues they found on the post transit check-out. A windshield replacement and a bad tire. Andrew kept me updated on the progress. The car had a few issues they found on the post transit check-out. A windshield replacement and a bad tire. Andrew kept me updated on the progress. More

We went in twice and were helped by Deb each time. The first time was just to browse around and the second time to ultimately purchase. It was a great, low-pressure experience. They let us browse on o The first time was just to browse around and the second time to ultimately purchase. It was a great, low-pressure experience. They let us browse on our own but were there when we had questions and were ready to purchase. More

Great service excellent customer service and fast service vechile was clean and have had zero problems vechile was clean and have had zero problems More

Andrew and Kelsey are tremendous employees for car max. Andrew takes the time to make sure you get what you want when it comes to Car shopping and is patience, and accurate. He treats you like family even Andrew takes the time to make sure you get what you want when it comes to Car shopping and is patience, and accurate. He treats you like family even after the car purchase. Kelsey the sales manager will ensure your satisfaction and is a woman of her word. She only Follows up and follows through to ensure a resolution is met. Car max has a customer for life. More