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CarMax

Freemont, CA

4.0
8 Reviews

44100 Christy St

Freemont, CA

94538

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8 Reviews of CarMax

September 30, 2025

A great experience. Enough space to look at the cars without being rushed. Once we decided on the car, we were interested in.both Henry Wong and Fawad were extremely hel More

by RobM 4Runner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Wong , Fawad
September 26, 2025

Very professional. Clear instructions. Easiest car purchasing transaction solid process. All questions answered efficient close with no upselling pressure More

by tom.scanlon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
chris?
September 21, 2025

Got the car ready very fast after an initial delay by Carmax. Nice facilities and servixe. More

by jsanders
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I can't remember
September 21, 2025

Brooke Morgado was a great young lady she definitely was a 10 ++++ she is kind down to earth definitely would recommend her thank u Brooke so much More

by Madalane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brooke Morgado
September 15, 2025

The experience was poor. No one from the dealership communicated with us. We had to deal with the call center and they were no help More

by robertmickanen
Purchase Time
Recommend Dealer
No
Employees Worked With
No need
September 15, 2025

Our CarMax experience was bad. Poor customer service. All communication was from a call center with not details More

by robertmickanen
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
call service center was poor
September 14, 2025

Eduardo Mejia is one of the best customer service employer i have ever interacted with, he made me feel comfortable he understand my needs and I trusted him from tje beginning. Thank you. More

by windytinoco123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eduardo Mejia
August 27, 2025

Great experience with Henry. He's friendly, honest, and made the whole process quick and easy. More

by yc zhou
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Wong