CarShop - Cranberry Township

My experience of buying a vehicle from CarShop went smoothly and successfully. Kayla was excellent to work with. She was knowledgeable, courteous, and friendly. I felt comfortable talking with her a smoothly and successfully. Kayla was excellent to work with. She was knowledgeable, courteous, and friendly. I felt comfortable talking with her and she took time to answer any and all questions I had without making me feel rushed or pressured. I would recommend CarShop to family and friends if they are ever in need of a vehicle. More

Buying a car was a quick and smooth process. All of the employees I encountered were welcoming, friendly and knowledgeable. All of the employees I encountered were welcoming, friendly and knowledgeable. More

Liked the no haggle price. What you see is what you get. Just make sure you know what warranty you are getting. What you see is what you get. Just make sure you know what warranty you are getting. More

Case Study in How Not to Handle a Serious Buyer Presented with a qualified buyer, CarShop responded with snide dismissal, falsely claimed there was no one to escalate to, and insisted thei Buyer Presented with a qualified buyer, CarShop responded with snide dismissal, falsely claimed there was no one to escalate to, and insisted their price was firm. Days later, they unilaterally lowered that price by $400—almost the exact difference I had professionally proposed. This was not a procedural win. It was a case study in institutional arrogance, strategic incoherence, and performative rigidity masquerading as policy. When rigidity meets expertise, the outcome is predictable: lost profit, reputational damage, and the cost of bureaucratic fundamentalism. CarShop’s refusal to engage became a masterclass in missed opportunity and policy-over-principle thinking. Process without discernment is not professionalism. It is liability. And no they are paying daily Sunrise Costs for the privilege of NOT having my money. More