CarSmart

I got ripped off Found the truck I had been looking for (2013 nissan frontier) at a good price from carsmart. Talked on the phone off and on all day with people becau Found the truck I had been looking for (2013 nissan frontier) at a good price from carsmart. Talked on the phone off and on all day with people because I was driving over an hour and a half to the dealership. When I finally got there at night after work I was informed the truck wasn't even there after being told all day it was and I could come test drive it. I should have cut my losses there but ended up haggling out working a deal over the phone. Went down the next night and looked it over. Found out it had been in an accident but was assured it was in good working order...test drive seemed to confirm but I'm not a mechanic. Bought the truck. Over the next 10 days I found loose bolts and oil leaks that they had wiped up so I wouldn't notice. Took it to a trusted mechanic and he informed me the truck was a mess. The motor and transmission had been out of the frame, paint and body work was poor, the transmission was throwing a code, and the FRAME HAD BEEN CUT AND RE-WELDED!!!! My mechanics best advice....take the bit and get rid of it that day! I'm upset to say the least! These guys are crooks! I got rid of the truck already and went with a reputable dealer. I was all set up to purchase a good used vehicle but because of these crooks I'm now out all my doe payment and have a large monthly payment. If I had spent a couple thousand extra to begin with I would never be in this mess. I would never buy anything from these people ever again! But if you're forced to make sure you bring a mechanic and ask for the Carfax More

Recommended than other Ismail was very helpful, very knowledgeable about the vehicle and financing it. He was able to furnish more suggestions and ways to build my credit. I Ismail was very helpful, very knowledgeable about the vehicle and financing it. He was able to furnish more suggestions and ways to build my credit. I am very pleased with my purchase and I would recommend him to another customer. More

Dawayne was HIGHLY professional , and knew the business and products I felt like. I was a niece of his and he did his best to give me an honest experience. Will refer others. , and knew the business and products I felt like. I was a niece of his and he did his best to give me an honest experience. Will refer others. More

Very Professional & Informative I felt so comfortable with Atiq. He was very professional and informative. I would recommend anyone to be served by him. I am so thankful to have meet I felt so comfortable with Atiq. He was very professional and informative. I would recommend anyone to be served by him. I am so thankful to have meet him. More

The best Car Dealership.. I wasn't expecting anything positive to say or think about car dealership until today. They are the best! It was such a good experience I walked out o I wasn't expecting anything positive to say or think about car dealership until today. They are the best! It was such a good experience I walked out of there feeling like it was too good to be true. I felt like I was listened to everything I had asked for was delivered. Exceptional service! More

The Service was Excellent !! The Carsmart team was very helpful and efficient and I will recommended my family and friends to you guys. The service was excellent!!!! Thank you so The Carsmart team was very helpful and efficient and I will recommended my family and friends to you guys. The service was excellent!!!! Thank you so much guys... More

Just the right dealer. When I first talk to a sales lady,she was very polite and inviting. Made me feel comfortable with confidence that I was gonna get a car and I really d When I first talk to a sales lady,she was very polite and inviting. Made me feel comfortable with confidence that I was gonna get a car and I really did. They were very professional and I really appreciate the help they provided.. I recommend everyone to give carsmart a try... More

Waste of Time Everything they told me on the phone was a lie right down to whether they could pick me up from the metro! After taking the metro there, they assured Everything they told me on the phone was a lie right down to whether they could pick me up from the metro! After taking the metro there, they assured me they could pick me up from there to the dealership. Once I got to the metro and called for a pick up they said they couldn't pick me up because they were "busy." So I ended up taking the bus(!) to their dealership and there was NO ONE there, not one customer. I hand them my paperwork and then they tell me I don't make enough, though I confirmed with a rep on the phone that my salary was ok. In the end, I wasted my time and money with them. More

Shows Great Professionalism. **** Very Professional and easy to work with they really made you feel at home....Much love to Car smart.... Will go back here for sure in the future. **** Very Professional and easy to work with they really made you feel at home....Much love to Car smart.... Will go back here for sure in the future. More

Highly Recommended I really appreciate the help. I never thought a dealership would be so great at meeting my expectations. they helped me out quite a bit and did a good I really appreciate the help. I never thought a dealership would be so great at meeting my expectations. they helped me out quite a bit and did a good job at making sure I was getting the best possible deal. More