CarSquad

CarSquad responded

Dear Tommy, Thank you so much for your review!! Your feedback is very important to us. We greatly appreciate your business and are happy that your car buying experience with our team was so positive. We take great pride in our policies of no haggling, no pressure, and no hidden fees. We want you to be happy and satisfied, and we are glad to know that you enjoyed your car buying experience with Patrick. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. Thank you for your business and for choosing CarSquad as your Used Car Destination! Your CarSquad Customer Care Team - Al

CarSquad responded

Dear officialassad, Thank you so much for your positive comments about Haider and CarSquad! Your satisfaction and your business mean a lot to us. We are delighted that you received excellent professional service from our team. We hope you enjoy your new vehicle and look forward to working with you for many years to come. Your CarSquad Customer Care Team – Al

CarSquad responded

Dear Fiturri6, We are delighted to hear that you enjoyed your car buying experience with Randy, and that you received excellent professional service from our staff. On behalf of the CarSquad team, we thank you for your review. We appreciate you sharing your CarSquad experience with us and others and we look forward to working with you in the future. Your CarSquad Customer Care Team - Al

CarSquad responded

Dear Brett, We are delighted to hear that you enjoyed a fantastic car buying experience with Randy, and that you received excellent professional service. On behalf of the CarSquad team, we thank you for your review. We appreciate you sharing your CarSquad experience with us and others and we look forward to working with you in the future. Your CarSquad Customer Care Team - Al

CarSquad responded

Dear stoutjp1, Hearing that you had a 5-STAR car buying experience with Kenny is the best thing we could hope for! Your satisfaction and your business mean a lot to us. Thank you for being a valued CarSquad customer. Your CarSquad Customer Care Team – Al

CarSquad responded

Dear booboo197769, Thank you so much for taking the time to write a review and rate your experience with Haider at CarSquad. We really appreciate the feedback. We are so glad that you experienced a quick and easy car buying process. Your satisfaction and your business mean a lot to us. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. Thank you for choosing CarSquad as your used car destination! Your CarSquad Customer Care Team – Al

CarSquad responded

Dear Regginedorsey, First and foremost, we value you as a customer and we appreciate your business. Thank you for taking the time to reach out and share your comments and feelings about your experience with CarSquad. We rely heavily on your valuable feedback for quality control. We are glad to hear that you found our team to be sweet and that you enjoyed the clean and pleasant atmosphere at our establishment, and we hope you felt like part of the family during your visit. We apologize for the inconvenience caused by the lack of information on the cost of the warranty. We understand how important it is for our customers to have all the information they need to make an informed decision, especially when it comes to financial matters. We appreciate your understanding that the issue lies with our process and not with our team. We have taken note of your comments and will work to improve our processes so that we can provide better service to our customers in the future. Your concerns are very important to us, and we would like to discuss them with you personally. A member of our Management Team will be reaching out to you to follow up with you and determine what we could do to improve your experience. In the event they are unable to reach you, please contact them, toll-free, at 1-833-756-3103, or directly, at customerservice@carsquad.com. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. We look forward to speaking with you and addressing any questions or concerns you may have while assisting you in the best way possible. Respectfully, Your Customer Care Team Member - Sharon

CarSquad responded

Dear Valued Customer, We are happy to hear that your CarSquad team was able to help you purchase the car you wanted. Thanks for the 5-star review and for recommending CarSquad to others. We wish you safe travels in your nearly new Nissan and look forward to seeing you again soon! Sincerely, Your CarSquad Customer Care Team - Ed

CarSquad responded

Dear rogernaylor72, Thank you so much for your 5-star review! We appreciate your time and the extra effort it takes to provide your feedback. We love hearing from you and knowing that you enjoyed your car buying experience with Randy. We hope you felt like part of the family during your visit! Thank you for your business and for choosing CarSquad as your Used Car Destination! Your CarSquad Customer Care Team – Al

CarSquad responded

Dear Rod, Hearing that you had a 5-STAR car buying experience with our team is the best thing we could hope for! Your satisfaction and your business mean a lot to us. Thank you for being a valued CarSquad customer. Your CarSquad Customer Care Team – Al