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CarSquad

Katy, TX

4.8
824 Reviews
Call Dealership (833) 756-3103

23502 Katy Fwy

Katy, TX

77494

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824 Reviews of CarSquad

August 29, 2023

Randy at Car Squad made the used car buying process simple. He was transparent with the entire process More

by plantdv
Recommend Dealer
Yes
Employees Worked With
Randy Garrison, Ahmed (Ed) Bencheikh
Report | Print
Aug 31, 2023 -

CarSquad responded

Dear Plantdv, First and foremost, thank you for your business. We’re glad that Randy was able to make your purchase simple and transparent. We appreciate your choosing CarSquad as we recognize that you had many different dealers to choose from, and we hope that you enjoy your nearly new Alfa Romeo Giulia. We look forward to working with you for many years to come. Sincerely, Your CarSquad Customer Care Team - Ed

August 28, 2023

Our experience was wonderful at Car Squad. Theo was amazing. He was very helpful. He found our car easily and brought it right to us. We love Theo!! More

by Patricia.suess
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theo, Bryan Callis, Regina (Gina) Mccrory
Report | Print
Aug 28, 2023 -

CarSquad responded

Dear Patricia.suess, On behalf of all of us at CarSquad, I would like to thank you for sharing this wonderful review about our dealership! We are thrilled that you enjoyed your experience with Theo. We will be sharing your feedback amongst our team. Thank you for your business and for choosing CarSquad as your used car destination. Enjoy your Kia Sportage! Sincerely, Your CarSquad Customer Care Team - Ed

August 28, 2023

Theo made everything super easy, he answered any questions and he also went above and beyond. More

by celestetfitzgerald
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shazeb (Shah) Kamal, Auvyon (Theo) Boyd
Report | Print
Aug 28, 2023 -

CarSquad responded

Dear Celestetfitzgerald, First and foremost, thank you SO much for your interest and kind feedback. CarSquad is thrilled you enjoyed your experience with Theo. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. We couldn't ask for nicer feedback and thank you for taking the time to share it! Sincerely, Your CarSquad Customer Care Team - Ed

August 28, 2023

Diane was great! Great communication, polite and informative. She was a pleasure to work with. More

by nelsonjr323
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shazeb (Shah) Kamal, Diane Barriere
Report | Print
Aug 29, 2023 -

CarSquad responded

Dear Nelsonjr323, On behalf of all of us at CarSquad, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Diane. We will be sharing your feedback amongst our team. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Thank you for your business and for choosing CarSquad as your used car destination. Enjoy your nearly new Kia Soul! Sincerely, Your CarSquad Customer Care Team - Ed

August 28, 2023

Excellent place to buy a vehicle! I had a good experience. The workers were very friendly and good customer service! More

by Alex
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diane Barriere, Bryan Callis, Regina (Gina) Mccrory, David Delgado
Report | Print
Aug 29, 2023 -

CarSquad responded

Dear Alex, Hearing that CarSquad ia an EXCELLENT PLACE TO BUY A VEHICLE is the best thing we could hope for! Your business means a lot to us. Thank you for choosing CarSquad in Katy. We wish you many happy miles in your nearly new Kia K5. We look forward to serving you for many years to come! Sincerely, Your CarSquad Customer Care Team - Ed

August 27, 2023

Jose was wonderful. He was very knowledgeable. And made the process very easy. I asked him a ton of questions and he answered them all very thoroughly. More

by Shaianne1anderson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Cruz
Report | Print
August 27, 2023

Easiest, no-haggle car buying experience we've ever had. No bait and switch tactics to lure us in. The truck we were interested in was still in stock, available for a test drive and went home with us in u More

by Al&Shallon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael (Mike T) Thompson, Bryan Callis, Ahmed (Ed) Bencheikh
Report | Print
Aug 28, 2023 -

CarSquad responded

Dear Al&Shallon, Thank you for purchasing your nearly new Ram 1500 at CarSquad in the easiest, no-haggle car-buying experience you've ever had!. It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family. We couldn't ask for nicer feedback and thank you for taking the time to share it. Sincerely, Your CarSquad Customer Care Team - Ed

August 27, 2023

Mikey Rodriguez did a phenomenal job for us! We had been looking for a car for my daughter for college and we’re hoping to get something reliable ( for me) and cute ( for her) at the right price More

by Mellettron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenieca Moore, Emiguel (Mikey) Rodriguez, Ahmed (Ed) Bencheikh
Report | Print
Aug 28, 2023 -

CarSquad responded

Dear Mellettron, We are happy to hear that Mikey did a phenomenal job for you and your daughter. Thanks for the 5-star review and for recommending CarSquad to others. We wish your daughter safe travels in her Hyundai Accent and look forward to seeing both of you again soon! Sincerely, Your CarSquad Customer Care Team - Ed

August 27, 2023

Francisco is a very knowledgeable sales representative. I would definitely recommend him to anyone who is in need of a car. The finance dept. could be faster ! More

by Cbogani
Recommend Dealer
Yes
Employees Worked With
Andrew Jewesak, Francisco (Frank) Lopez
Report | Print
Aug 28, 2023 -

CarSquad responded

Dear Cbogani, On behalf of all of us at CarSquad, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Francisco . We will be sharing your feedback amongst our team. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Thank you for your business and for choosing CarSquad as your used car destination. Enjoy your nearly new BMW i3! Sincerely, Your CarSquad Customer Care Team - Ed

August 27, 2023

Theo made the transition to purchase my daughters first car very quick and easy! I would definitely recommend car squad to anyone lookin for a smooth experience! More

by Rickg83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Auvyon (Theo) Boyd, Regina (Gina) Mccrory
Report | Print
Aug 28, 2023 -

CarSquad responded

Dear Rickg83, First and foremost, thank you SO much for your business and kind feedback on everyone at CarSquad who helped make your car buying experience very quick, easy and smooth. It’s great to know that this was an experience you’d recommend to friends and family. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. We couldn't ask for nicer feedback and thank you for taking the time to share it. We hope your daughter enjoys her first car! Sincerely, Your CarSquad Customer Care Team - Ed

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