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CarSquad

Katy, TX

4.8
824 Reviews
Call Dealership (833) 756-3103

23502 Katy Fwy

Katy, TX

77494

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824 Reviews of CarSquad

April 01, 2023

CarSquad is an outstanding different modernized dealership who takes the stress out of purchasing a vehicle. Will definitely be referring others to CarSquad. Patrick and Ernie are the best! Definit More

by Wheelermason12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernest (Ernie) Trevino, Patrick (Kenzie) Mckenzie
Report | Print
Apr 02, 2023 -

CarSquad responded

Dear Wheelermason12, We just wanted to let you know how much you are appreciated, by CarSquad, for your awesome review. We realize the time and the effort required for such a thoughtful deed, and we certainly do not want you to think it went unnoticed. We are thrilled to hear that you enjoyed an outstanding sales experience with Patrick and Ernie, and we hope you felt like part of the family during your visit to our Katy location. Thank you for your business and for choosing CarSquad as your used car destination! Miles of smiles and safe travels to you and yours! Your CarSquad Customer Care Team – Al

March 31, 2023

I recently purchased a car from CarSquad and had an exceptional experience with their Sales Representative, Theo Boyd. From start to finish, Theo provided top-notch customer service and made the car-bu More

by TDV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernest (Ernie) Trevino, Auvyon (Theo) Boyd
Report | Print
Mar 31, 2023 -

CarSquad responded

Dear TDV, We just wanted to let you know how much you are appreciated, by CarSquad, for your awesome review. We realize the time and the effort required for such a thoughtful deed, and we certainly do not want you to think it went unnoticed. We are thrilled to hear that you enjoyed an amazing experience with Theo, and we hope you felt like part of the family during your visit to our Katy location. Thank you for your business and for choosing CarSquad as your used car destination! Your CarSquad Customer Care Team – Al

March 31, 2023

Great atmosphere never felt rushed or pressured love that you can access the kiosk to view the inventory.Keep up the good work Car Squad More

by netnet0305
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
none , Madison Redmond, Elissa Cardenas
Report | Print
Mar 31, 2023 -

CarSquad responded

Dear netnet0305, We are delighted to hear that you enjoyed your car buying experience with our team, and hope that you felt part of the family while visiting our Katy, Texas location. We are so glad that you experienced our ‘no pressure’ sales process, and that you received excellent, professional service from our CarSquad team. We hope you enjoy your new vehicle and look forward to working with you for many years to come. Your CarSquad Customer Care Team – Al

March 31, 2023

From start to finish I was treated with great care. I had a great experience and hope to be back soon! More

by Andy.Spellins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Mirza, Diane Barriere
Report | Print
Mar 31, 2023 -

CarSquad responded

Dear Andy, Thank you so much for your 5-star review! We appreciate your time and the extra effort it takes to provide your feedback. We love hearing from you and knowing that you enjoyed your car buying experience with our staff. We hope you felt like part of the family during your visit! Thank you for your business and for choosing CarSquad as your Used Car Destination! Your CarSquad Customer Care Team – Al

March 31, 2023

JC is very helpful during the process of finding a car that meets our expectations. I would recommend him and Madison More

by Ziyufan0830
Recommend Dealer
Yes
Employees Worked With
Madison Redmond, Chong (JC) Choi
Report | Print
Apr 01, 2023 -

CarSquad responded

Dear Ziyufan0830, Hearing that you had 5-STAR experience with us is the best thing we could hope for! It is great to know that JC helped you find your perfect vehicle. Your satisfaction and your business mean a lot to us. Thank you for being a valued customer and choosing CarSquad as your used car destination. Your CarSquad Customer Care Team – Al

March 31, 2023

Very cool salesman, he was very helpful need more salesmen like him I was happy he lo me thanks saif More

by Jamesturk1971
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saif Rehman
Report | Print
Apr 01, 2023 -

CarSquad responded

Dear Jamesturk1971, Hearing that you had 5-STAR experience with us is the best thing we could hope for! It is great to know that Saif was helpful and provided great service. Your satisfaction and your business mean a lot to us. Thank you for being a CarSquad customer and choosing CarSquad as your used car destination. Your CarSquad Customer Care Team – Al

March 31, 2023

Highly recommend! Everyone was very helpful and not pushy at all. Best car buying experience yet More

by Sheltonschultz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Callis, Saif Rehman, Elissa Cardenas
Report | Print
Apr 01, 2023 -

CarSquad responded

Dear Sheltonschultz, We are so happy we could provide you with a great car buying experience! We love hearing that you received amazing customer service from our team. We hope you felt like part of the family during your visit! On behalf of your friends here at CarSquad, we look forward to helping you in any way we can to enjoy your new ride! Your CarSquad Customer Care Team – Al

March 31, 2023

Saif great salesman! Highly recommend purchasing your vehicle here with CarSquad. Smooth and fast process. More

by Michelleschultz04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Callis, Saif Rehman, Elissa Cardenas
Report | Print
Apr 01, 2023 -

CarSquad responded

Dear Michelleschultz04, Thank you so much for taking the time to write a review and rate your experience with Saif at CarSquad. We really appreciate the feedback. We are so glad that you experienced a smooth and fast sales process. Your satisfaction and your business mean a lot to us. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. Thank you for choosing CarSquad as your used car destination! Your CarSquad Customer Care Team – Al

March 30, 2023

This is efficient, modern and it naked vero good deals. I recommend it to everyone More

by Manueldelia90
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shazeb (Shah) Kamal, Kenieca Moore, Chong (JC) Choi
Report | Print
Mar 30, 2023 -

CarSquad responded

Dear Manueldelia90, Thank you very much for your 5-Star review! We certainly appreciate your time and the extra effort it takes to provide your feedback. We love hearing from you and knowing that you enjoyed your car buying experience with us. We hope you felt like part of the family during your visit! Thank you for your business and for choosing CarSquad as your used car destination! Your CarSquad Customer Care Team – Al

Mar 30, 2023 -

Manueldelia90 responded

Car squad is efficient, modern and they make very good deals. I recommend it to everyone

March 30, 2023

Great customer service. Great dealership Sells very reliable cars. Bought my 4th car with them ! Very happy with them and cars. More

by doc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shazeb (Shah) Kamal, Jade Bolden
Report | Print
Mar 31, 2023 -

CarSquad responded

Dear doc, First and foremost, thank you for visiting us again for another great vehicle. We’re glad that you were able to purchase the car you desired with ease and that you enjoyed your car buying experience with our team at CarSquad. We appreciate you choosing CarSquad as we recognize that you had many different dealers to choose from, and we hope that you enjoy your new vehicle. We look forward to working with you for many years to come. Your CarSquad Customer Care Team - Al

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