CarSquad

CarSquad responded

Dear Emares05, We are so happy we could provide you with a positive car buying experience! We love hearing that you received amazing customer service from our team. We hope you felt like part of the family during your visit! On behalf of your friends here at CarSquad, we look forward to helping you in any way we can to enjoy your new ride! Your CarSquad Customer Care Team – Al

CarSquad responded

Dear Jpalomares87.jp, We are so happy we could provide you with a positive car buying experience! We love hearing that you received amazing customer service from our Katy team. We hope you felt like part of the family during your visit! On behalf of your friends here at CarSquad, we look forward to helping you in any way we can to enjoy your new ride! Your CarSquad Customer Care Team – Al

CarSquad responded

Dear uhcristinaguerrero, Thank you so much for taking the time to write a review and rate your experience with Patrick at CarSquad . We really appreciate the feedback. We hope you felt like part of the CarSquad Family during your first visit with us as well as your first car buying experience. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. Thank you for joining our CarSquad family! On behalf of all your friends here at CarSquad, we look forward to helping you in any way we can to enjoy your new ride! Your CarSquad Customer Care Team – Al

CarSquad responded

Dear BMW-TDS, Thank you very much for your 5-star rating! We appreciate your time and the extra effort it takes to provide your feedback. We strive for 100% satisfaction, and it is great to see you had such a positive experience with Andrew at CarSquad. Thank you for your business and for choosing CarSquad as your used car destination! Your CarSquad Customer Service Team: Al

CarSquad responded

Dear azem1120, We are delighted to hear that you enjoyed your car buying experience with Madison and Ernie, and that you received excellent professional service from our team. On behalf of the CarSquad team, we thank you for your review. We appreciate you sharing your CarSquad experience with us and others and we look forward to working with you in the future. Your CarSquad Customer Care Team - Al

CarSquad responded

Hi John, Thank you so much for your positive comments about our staff and CarSquad! Your satisfaction and your business mean a lot to us. We are delighted that you received excellent professional service from our team, and a friendly, quick sale process. We hope you enjoy your new vehicle and look forward to working with you for many years to come. Your CarSquad Customer Care Team – Al

CarSquad responded

Dear Nevot.96, First and foremost, we value you as a customer and we appreciate your business. Thank you for taking the time to reach out and share your comments and feelings about your experience with CarSquad. We rely heavily on your valuable feedback for quality control. We are delighted to hear that you enjoyed your car-buying experience with Jorge Silva, and hope that you felt like part of the family during your visit. However, we are troubled by the 1-star rating given to Livan. Your concerns are very important to us, and we would like to address them with you personally. A member of our Management Team will be reaching out to you to follow up with you and determine exactly what happened that led to the 1-star rating and what we can do to provide you with a better overall experience. In the event they are unable to reach you, please reach out to them at customerservice@carsquad.com. On behalf of the CarSquad team, we thank you for your review. We appreciate you sharing your CarSquad experience with us and others and we look forward to working with you in the future. Your Customer Care Team Member - Al

CarSquad responded

Dear Engtech05, Thank you so much for your business! It is great to hear that your visit with us earned a 5-star rating! It is also great to know that it is an experience you would recommend to friends and colleagues as well. We love hearing from you and knowing that you enjoyed your car buying experience with our staff. We hope you felt like part of the family during your visit! On behalf of your friends here at CarSquad, we look forward to helping you in any way we can to enjoy your new ride! Your CarSquad Customer Care Team - Al

CarSquad responded

Dear brittany.1992, We are delighted to hear that you enjoyed your car buying experience with Ashley, and hope that you felt part of the family while visiting our Katy, Texas location. We are so glad that you experienced a quick and efficient sales process, and that you received excellent, professional service from our CarSquad team. We hope you enjoy your new vehicle and look forward to working with you for many years to come. Your CarSquad Customer Care Team – Al

CarSquad responded

Dear choleva07, Thank you very much for your 5-star rating! We appreciate your time and the extra effort it takes to provide your feedback. We strive for 100% satisfaction, and it is great to see you had such a positive experience with Diane at CarSquad. Thank you for your business and for choosing CarSquad as your used car destination! Your CarSquad Customer Service Team: Al