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CarSquad

Katy, TX

4.8
820 Reviews

23502 Katy Fwy

Katy, TX

77494

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820 Reviews of CarSquad

January 20, 2023

It was an amazing experience with Masi he help with all process. I will him Best of luck More

by Anonymous..
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Masi Seddiqy
Jan 20, 2023 -

CarSquad responded

Dear Dowjune755, Thank you so much for your 5-star review! We appreciate your time and the extra effort it takes to provide your feedback. We love hearing from you and knowing that you enjoyed an amazing car buying experience with Masi. We hope you felt like part of the family during your visit! Thank you for your business and for choosing CarSquad as your Used Car Destination! Your CarSquad Customer Care Team – Al

January 20, 2023

I found this vehicle via an online search and it was exactly the car I wanted for my twin daughters, but the car was in Houston and I live in Austin. Due to time constraints, I had to buy the car witho More

by Txbrian6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Yates, Diane Barriere
Jan 21, 2023 -

CarSquad responded

Dear Txbrian6, Thank you SO much for your awesome review! We appreciate your time and the extra effort it takes to provide your feedback. It is so good to hear from you! We are glad to hear that you enjoyed your car buying experience with Diane. On behalf of your friends here at CarSquad, we look forward to helping you and your daughters, in any way we can, to enjoy your new ride! Thank you for your business and for choosing CarSquad as your used car destination! Your CarSquad Customer Care Team – Al

January 20, 2023

Very good inventory. Easy to search the desired vehicle online. No additional cost or charges. More

by mutyala.ganghadhar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Masi Seddiqy, Angela Gonzalez, Shazeb (Shah) Kamal
Jan 21, 2023 -

CarSquad responded

Dear Mutyala, Hearing that you had a 5-STAR car buying experience is the best thing we could hope for! Your satisfaction and your business mean a lot to us. Thank you for choosing CarSquad. Your CarSquad Customer Care Team – Al

January 20, 2023

I found out about Car Squad through the Capital One Auto Navigator App. So glad I did, we found the car we wanted and better than anything I was looking at on Auto Trader. Had a great experience, will be More

by anrobb82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angela Gonzalez
Jan 20, 2023 -

CarSquad responded

Dear anrobb82, Thank you so much for your business! It is great to hear that your visit with us earned a 5-star rating! It is also great to know how you found us as well. We could not ask for nicer feedback and thank you for taking the time to share it! We rely heavily on your input. We love hearing from you and knowing that you enjoyed your car buying experience with our team. We hope you felt like part of the family during your visit! On behalf of your friends here at CarSquad, we look forward to helping you in any way we can to enjoy your new ride! Your CarSquad Customer Care Team – Al

January 19, 2023

Kenny was so helpful with my first purchase on new car! Shaw was also super helpful by explaining everything in detail! Everyone was so nice and seemed excited to help me find something i love! Thank you C More

by Bethany Carcamo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Salami, Shazeb (Shah) Kamal, Patrick (Kenzie) Mckenzie, Kenieca Moore
Jan 19, 2023 -

CarSquad responded

Dear Bethany, Thank you so much for your 5-star review! We appreciate your time and the extra effort it takes to provide your feedback. We love hearing from you and knowing that you enjoyed your car buying experience with Kenny and Shaw. We hope you felt like part of the family during your visit! Thank you for your business and for choosing CarSquad as your Used Car Destination! Your CarSquad Customer Care Team – Al

January 19, 2023

This was a within 5 day exchange after I decided the original car I bought didn’t suit my circumstances. The team were all very helpful and accommodating of my decision; they even stayed open late so th More

by Mark.r.anderson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ernest (Ernie) Trevino, Ivan Deleon, Kenneth (Ken) Carroll, Kenieca Moore
Jan 20, 2023 -

CarSquad responded

Dear Mark, Thank you SO much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. It is so good to hear from you! We are glad to hear that you enjoyed your experience with our CarSquad team, and hope you felt like part of the family during your visit! On behalf of your friends here at CarSquad, we look forward to helping you, in any way we can, to enjoy your new ride! Thank you for your business and for choosing CarSquad as your used car destination! Your Off Lease Only Customer Care Team – Al

January 19, 2023

We stumbled upon Car Squad and we are so glad that we did! The experience was so smooth and the staff are so patient and kind. They go above and beyond for the customers and truly put people first. Theo More

by Laura
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luvin (Lou) Melendez, Auvyon (Theo) Boyd, Mark Gerloff
Jan 19, 2023 -

CarSquad responded

Dear Laura, Thank you for taking the time to share your comments and feelings about your recent car purchase at CarSquad in Katy and recognize our valuable team members like Auvyon and Luvin who go above and beyond to meet our clients’ needs. Thank you also for the 5-star review. We are glad that you enjoyed a smooth sales process, and that you received excellent service from our team. We hope you enjoy your new vehicle and look forward to working with you for many years to come. Your CarSquad Customer Care Team – Al

January 18, 2023

I found the buying experience at CarSquad very enjoyable. Saif Rehman and Shazeb Kamal were very professional and extremely helpful. I feel they went beyond the call of duty. Highly recommend this dealershi More

by Tonyahenderson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shazeb (Shah) Kamal, Saif Rehman
Jan 18, 2023 -

CarSquad responded

Dear Tonyahenderson, Thank you so much for your positive comments about Saif and Shazeb and CarSquad! Your satisfaction and your business mean a lot to us. We are delighted that you received excellent professional service from our team. We hope you enjoy your new vehicle and look forward to working with you for many years to come. Your CarSquad Customer Care Team – Al

January 18, 2023

We stumbled upon this dealership and we couldn’t be happier that we did! Theo was amazing and really puts people first! Very smooth experience! Will definitely be back for our new purchase! More

by Laura
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Theo
Jan 19, 2023 -

CarSquad responded

Dear Laura, Hearing that you had a 5-STAR car buying experience with us and found Theo to be amazing is the best thing we could ask for! We are so glad that you experienced a smooth easy process. Your satisfaction and your business mean a lot to us. Our founders began this company with you in mind; their goal was and still is to save you thousands. We strive for your satisfaction in helping you find the perfect car at the best price with minimal stress. On behalf of the CarSquad Family, we look forward to working with you for years to come. Thank you for choosing CarSquad as your used car destination! Your CarSquad Customer Care Team - Al

January 17, 2023

This was a great experience! Everyone made me feel comfortable and excited about getting a car! More

by Krsledge02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shazeb (Shah) Kamal, Javier Guzman
Jan 19, 2023 -

CarSquad responded

Dear Krsledge02, Thank you so much for taking the time to write a 5-star review and rate your experience with CarSquad. We really appreciate the feedback. We’re glad you felt comfortable during your purchase and excited about getting a car. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. We look forward to working with you for many years to come. Sincerely, Your CarSquad Customer Care Team – Ed