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CarSquad

Katy, TX

4.8
823 Reviews

23502 Katy Fwy

Katy, TX

77494

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823 Reviews of CarSquad

January 15, 2023

There were a few hiccups but everything worked out in the end. I rated the dealership based on future potential. They are newly opened here in Texas and I'm rooting for their successes. Ivan DeLeon my salesm More

by Teresa
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ivan Deleon
Jan 26, 2023 -

CarSquad responded

Dear Teresa, Thank you so much for your business! It is great to hear that your visit with us earned a 5-star rating! It is also great to know that it is an experience you would recommend to family and friends as well. We could not ask for nicer feedback and thank you for taking the time to share it! We rely heavily on your input. We love hearing from you and knowing that you enjoyed your experience with Ivan. We hope you felt like part of the family during your visit! On behalf of your friends here at CarSquad, we look forward to helping you in any way we can to enjoy your new ride! Your CarSquad Customer Care Team – Al

January 14, 2023

Great sales experience and wide car selection. Easy process to shop and buy a vehicle . Would buy a car from Kenny again. More

by None
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Salami
Jan 26, 2023 -

CarSquad responded

Dear Valued Customer, Thank you so much for taking the time to write a review and rate your experience with Kenny at CarSquad. We really appreciate the feedback. We are so glad that you experienced a smooth and easy process. Your satisfaction and your business mean a lot to us. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. Thank you for choosing CarSquad as your used car destination! Your CarSquad Customer Care Team – Al

January 14, 2023

had my first experience in car squad today and David Levy was very kind and helpful. what a great salesman! he definitely cares for his clients and does his best to fit them into the right car! More

by jimmyweber16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad (David Levy) Abulawi
Jan 26, 2023 -

CarSquad responded

Dear jimmyweber16, Thank you so much for taking the time to write a review and rate your experience with David at CarSquad. We really appreciate the feedback. We hope you felt like part of the CarSquad Family during your first visit with us as well as your first car buying experience. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. Thank you for joining our CarSquad family! On behalf of all your friends here at CarSquad, we look forward to helping you in any way we can to enjoy your new ride! Your CarSquad Customer Care Team – Al

January 14, 2023

Even though I walked in just to look without any expectations of buying the whole team there was pleasant and courteous. Diane was very polite and has a great spirit and personality also assisted me More

by DWASH
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Diane Barriere
Jan 26, 2023 -

CarSquad responded

Dear DWASH, Thank you for your 5-Star rating. We’re glad to know that you enjoyed your car shopping experience Diane at CarSquad. We look forward to assisting you again in the future. Your CarSquad Customer Care Team – Al

January 13, 2023

Was perfect car and perfect deal. I love it Thank you so much Mr ramzi More

by shayanshaker00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramzi Fatayer
Jan 13, 2023 -

CarSquad responded

Dear Shayanshaker00, We are happy to hear that Ramzi was able to help you purchase the perfect car for you. Thanks for the 5-star review and for recommending CarSquad to friends and family. We wish you safe travels in your nearly new Mustang and look forward to seeing you again soon! Sincerely, Your CarSquad Customer Care Team - Ed

January 12, 2023

Thank you to Patrick and Saif for helping out with the sale. CarSquad is still working out the kinks due to being new, but overall the experience went well. More

by John L
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Whoever sent my buyers order to the credit union should get 5 stars. , Saif Rehman, Patrick (Kenzie) Mckenzie
Jan 26, 2023 -

CarSquad responded

Hi John, Thank you so much for your positive comments about Patrick, Saif and CarSquad! Your satisfaction and your business mean a lot to us. We are delighted that you received excellent professional service from our team. We hope you enjoy your new vehicle and look forward to working with you for many years to come. Your CarSquad Customer Care Team – Al

January 12, 2023

Ashley was very helpful and acknowledged , she explained everything and she was very friendly Very recommended . Thank you Ashley and Thank you Car Squad More

by Haider
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Madrigal, Jeffrey Yates
Jan 12, 2023 -

CarSquad responded

Dear Haider, First and foremost, thank you SO much for your interest and kind feedback. CarSquad is thrilled you enjoyed your experience with Ashley. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. We couldn't ask for nicer feedback and thank you for taking the time to share it! Sincerely, Your CarSquad Customer Care Team - Ed

January 12, 2023

Thank you Ramzi for everything the process was really good and fast! Thank you again. More

by thundywu
Recommend Dealer
Yes
Employees Worked With
Ramzi Fatayer
Jan 12, 2023 -

CarSquad responded

Dear Thundywu, First and foremost, thank you SO much for your business and kind feedback on everyone at CarSquad who helped make your car buying experience really good and fast. It’s great to know that this was an experience you’d recommend to friends and family. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. We couldn't ask for nicer feedback and thank you for taking the time to share it! Sincerely, Your CarSquad Customer Care Team - Ed

January 12, 2023

Madison and Ernest were great. The process was made very easy! Love it! My very first car More

by Raymond42mosley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Redmond, Ernest (Ernie) Trevino
Jan 12, 2023 -

CarSquad responded

Dear Raymond42mosley, Hearing that you had a GREAT experience with Madison and Ernest is the best thing we could hope for! Your business means a lot to us. Thank you for choosing CarSquad in Katy and buying your very first car from us. We wish you many happy miles in your nearly new Chrysler 300. We look forward to serving you for many years to come! Sincerely, Your CarSquad Customer Care Team - Ed

January 11, 2023

The buying process was very easy. Our advisor, Angie, was very helpful and easy to deal with. More

by Rodney
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Angela Gonzalez, Sam Mirza
Jan 11, 2023 -

CarSquad responded

Dear Rodney, First and foremost, thank you SO much for your business and kind feedback. CarSquad is thrilled you enjoyed your experience with Angie. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. We couldn't ask for more honest feedback and thank you for taking the time to share it! Sincerely, Your CarSquad Customer Care Team - Ed

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