CarVision of Trooper

Painless, Thorough, Enjoyable We had kept our old Nissan running as long as possible and could no longer afford to keep dumping money into it. My Wife and I started looking around We had kept our old Nissan running as long as possible and could no longer afford to keep dumping money into it. My Wife and I started looking around at car websites and noticed CarVision kept popping up more times than any other dealership. After checking out their website and seeing so many cars that met our every criteria (with 2 kids, there is a lot of criteria) we decided to visit in order to make sure what we saw online was true on the floor. It's true, so very true. We met with Russell Bell (Big Russ) who took the time to listen to what we were looking for, even pulling up cars in their inventory online for us to double-check. After 2 weeks we had narrowed our search to 2 different cars and set up a meet with Big Russ again. We got in, checked out the two cars, decided on the Pontiac G6 and off we went to do paperwork. We arrived around 10:00am and left about 1:30pm. And it was a pretty busy day for them and they were down to only 1 finance man. No pressure, super great conversationalist, just down-right pleasant, answered every question! We can't wait to come back in a year or so to get another vehicle. CarVision...please add Mr. Bell to your list of employees. My Wife says his smile alone will bring you many more pleasant reviews!! More

The best used car lot in the tri state area! My entire car purchase experience with Car Vision was OUTSTANDING! I made an inquiry through their website regarding Chevy Impala SS. I received a res My entire car purchase experience with Car Vision was OUTSTANDING! I made an inquiry through their website regarding Chevy Impala SS. I received a response shortly after from a sales rep- Doug Roy (Great guy!). I let him know that I would be traveling out of state, and would only have a 2hr window before I returned to work. He assured me that I would be in and out (which is unheard of when financing a car). I arrived to the dealership 10 mins after they opened. In the front was the Impala SS shined up with the engine running, waiting to go for a test drive. Even with my "not so good credit," I was in and out as Doug promised. EXCELLENT customer service, NO HASSLE, and very efficient employees; from the detailers to the finance managers. More

Not the smartest decision At first the car seemed fine after driving my car home the lights on the dash went out. This place is really shady and I also have noticed that the en At first the car seemed fine after driving my car home the lights on the dash went out. This place is really shady and I also have noticed that the engin stutters and dosent shift properly. Horrible service and everything took to long to process. I am actually sick to my stomache just thinking about the 8,500 dollar piece I just bought . Other than that my dealer was friendly but not too helpful. The price of the cars seemed right until you find out what's wrong with the car. Good luck with these guys. More

No Hassel No Pressure Doug is truly a asset to Car Vision. My Family got the car we wanted at the monthly payment we wanted too !!!! My first time at Car Vision and I am im Doug is truly a asset to Car Vision. My Family got the car we wanted at the monthly payment we wanted too !!!! My first time at Car Vision and I am impressed with the service I received ! I will never goto any other dealer and I will tell friends & Family . More

Quick and painless My dealer, Dave, was so helpful with walking me through the process and they did a great job in making my car like new. The paperwork was quick and ea My dealer, Dave, was so helpful with walking me through the process and they did a great job in making my car like new. The paperwork was quick and easy to understand and they do a great job taking care of the cars they own. More

waste my time. even after assuring a deal So I communicated all day Friday with a salesman there. Because of the distance and my very pregnant wife, I was assured the "GM" would make things w So I communicated all day Friday with a salesman there. Because of the distance and my very pregnant wife, I was assured the "GM" would make things work for me and my family before going. I drove the 1.5 hours early Saturday got there and everyone seemed nice. Keith, the salesman, was very nice. So , I test drove several vehicles. Got back selected the one I wanted. After 2 hours of paperwork, working out the final deal, Keith comes back and tells me. "I'm really sorry, the bank won't finance that vehicle" he then says "it's not on your end, it's on ours. He told me my scores and credit were great. "You have to get a newer more expensive vehicle so it balances out" WHAT?????? DOES NOT MAKE SENSE. I can't finance a 2009 vehicle. Never heard that one before. After much patience, we were done. My whole day was wasted. Towards the end, they had just given up, practically pushing us out, instead of helping. You shouldn't play with people like that. I will not return, even though Keith was very friendly and personable. More

Worst experience with Carvision Dear Reviewer, Before i buy the car, i checked the dealer rater .com and got good feedback about carvision so that i have decided to buy the car. B Dear Reviewer, Before i buy the car, i checked the dealer rater .com and got good feedback about carvision so that i have decided to buy the car. But actually that is not fact as far as me . I bought the car on the month April 2014 (toyota-yaris). After i bought the car, i noticed that there is an Noise while taking reverse. So, I complained on the same day. But they told that Once you take the car, you need to come through appointment irrespective of 30 days warranty. After an appointment, they try to fix the car but they did not. Then, i lost the trust with quality of work they did. I went to the toyota service centre and they did inspection . They found a lot of problems. Till now , i have spent 1500$ to fix the issue Key issue with carvision 1) They are not giving two keys as other car dealer giving 2) Poor in quality of work 3) They delayed almost a month to get car registration number . But , My friends who bought from other car-dealer , they got in a week 4) Battery was in poor condition when i bought the car 5) IF any issue with a car within 30 days, we need to come through appointment. I am very much unhappy with carvision. More