CarVision of Trooper

Carolina Lorenzo was amazing. We knew what car we wanted when we arrived, but she made the entire process painless! She answered every question professionally and if she didn't kn We knew what car we wanted when we arrived, but she made the entire process painless! She answered every question professionally and if she didn't know she would ask the right person to find out for us. This is my 2nd time buying from car vision and never felt like I was pressured to leave with something. Atmosphere was welcoming, staff was polite and professional, water and coffee was offered. Will definitely come back in the future. FYI, it's hassle free but prices are the best around so I can't complain. More

Orlando is the best salesman I’ve ever! I came in last minute and he still took me and helped me get into something nice and reliable for my daughter and I for a great price. He made the pr I came in last minute and he still took me and helped me get into something nice and reliable for my daughter and I for a great price. He made the process so smooth and quick yet was still efficient, we were in and out in about 1 hour & 30 minutes! Would recommend him and CarVision to anyone and everyone! More

Carolina lorenzo gracias por tu ayuda, eres muy carismática, muy sonriente, me gusto muchísimo me dio mucha confianza, la recomiendo 100% ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ carismática, muy sonriente, me gusto muchísimo me dio mucha confianza, la recomiendo 100% ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ More

Carlson made buying my car so smooth. Carolina helped me feel confident in buying my new car by getting me the best price possible. I would highly recommend! Carolina helped me feel confident in buying my new car by getting me the best price possible. I would highly recommend! More

Andrew Dillon was great at showing me all of the different cars on the lot that were within my proce range. different cars on the lot that were within my proce range. More

Great costumer service. Really good at helping me find the perfect car for me that im going to achool. Really good at helping me find the perfect car for me that im going to achool. More

Very organized, polite and helpful. Easy process, they really go beyond to approve you and get you a car Easy process, they really go beyond to approve you and get you a car More

Best place , nice people /staff . I would recommend Orlando Gonzalez he is a very pleasent person I would recommend Orlando Gonzalez he is a very pleasent person More

Go check out Orlando. He’s a true professional and will get you into the car you want!! I’m so happy to have worked with him !!! He’s a true professional and will get you into the car you want!! I’m so happy to have worked with him !!! More

Buyer beware ! I purchased a Cadillac XT5 on 8/10 . The sale and purchase was smooth . The problem was I was last sale of day and didn’t look over the vehicle the w I purchased a Cadillac XT5 on 8/10 . The sale and purchase was smooth . The problem was I was last sale of day and didn’t look over the vehicle the way I should have . Basically pushed out the door at 545pm(they close at 5pm on Saturdays . )They were having computer issues within the finance dept that day so signing off took longer . When I got home , I was clearing out the CarVision mats and white paper service mats strategically placed in my car . I say strategically because between the 2 , you couldn’t see below . Well , once I removed the drivers side CarVision and paper service mat , there was nothing underneath .I have Cadillac xt5 all weather mats on my passenger side front , rear , and in the trunk . l called the dealership that Monday and spoke w/someone named Tom who identified himself as a manager . Tom and I went back forth . At one point he told me just to by own mat . I stated under no circumstances would I and that they intentionally tried hiding it w/the 2 mats . I just paid almost $30k for a car and it should come with matching mats . He ultimately told me he would call the following day with a solution ….2 days go by and no call . So , i call again . We bicker back n forth . At one point he tells to just by the mat myself which I disagreed with . In the end he tells me that he would talk to his parts dept in the morning and call by noon the following day .Well , 5 working days later and no call . Originally I thought it possibly left out after cleaning and detailing . Easy fix . Upon reflecting back , they knew the vehicle was missing a mat and did what they had to …to cover it up so it wasn’t visible . Now I ask , what else is covered up so the buyer doesn’t see it ? What else did they hide w/my vehicle that I haven’t uncovered yet …..It’s the little things(get a mat for my car) that make repeat buyers ! It’s the little things you don’t do that will make a person talk down your company to everyone they know ! More