Caraway Ford Mercury Inc.

Always courteous, well trained staff. Excellent service department. Would highly recommend them. They have taken care of everyone I know that has dealt with them on new or used vehicles. department. Would highly recommend them. They have taken care of everyone I know that has dealt with them on new or used vehicles. More

We were able to conduct negotiations and sale over the internet and phone. They were very helpful with the sale. They would not give me the trade amount I wanted but were one of the few dealers who woul internet and phone. They were very helpful with the sale. They would not give me the trade amount I wanted but were one of the few dealers who would give an estimate on the trade by internet and do so in a timely manner. Several other dealerships said they would, then never got back with me. They were also not pushy about only financing through them or buying their extended warranty, like many other dealerships are. In total, they were nice, up front and all you could really ask for, highly recommend. More

Very personal. Easy to deal with and prompt. Takes care of everything for the customer. Vehicle was very clean and ready. Salesman even went beyond by setting up my phone and Ford Pass. Great experience an of everything for the customer. Vehicle was very clean and ready. Salesman even went beyond by setting up my phone and Ford Pass. Great experience and glad to buy at home!! More

Awesome experience! The staff were professionals, super nice and accommodating! Transaction went very smoothly from start to finish and was done quickly. Definitely recommend this dealership! nice and accommodating! Transaction went very smoothly from start to finish and was done quickly. Definitely recommend this dealership! More

Great service friendly staff timely matter Will go back for all me needs. Service was prompt and quick on the completion on the the great job for all me needs. Service was prompt and quick on the completion on the the great job More

Service oriented, long term relationships at top of their list, always willing to go the extra mile, prompt straight forward dealing, efficient and competent staff in front office and in back... list, always willing to go the extra mile, prompt straight forward dealing, efficient and competent staff in front office and in back... More

Service manager very prompt. Technician got to to the vehicle less than 5 minutes after I got there. He completed my service work very quickly. Am very satisfied with everything they did for me as always vehicle less than 5 minutes after I got there. He completed my service work very quickly. Am very satisfied with everything they did for me as always when I go to Caraway Ford. More

good service Clean and very friendly with everyone. They were quick to complete work in a safe atmosphere. Dealership is very safe in this time we are in. Clean and very friendly with everyone. They were quick to complete work in a safe atmosphere. Dealership is very safe in this time we are in. More

Awesome & Painless Experience! Bret Hill was great to deal with. He helped us find the perfect car for our family. And the paperwork to get the deal done was ready when I walked i Bret Hill was great to deal with. He helped us find the perfect car for our family. And the paperwork to get the deal done was ready when I walked in and we had the deal done in less than 20 minutes which was great because I was short on time. Everyone we interacted with at the dealership was nice and super friendly. More

The service department staff has always been so accommodating getting my vehicles in and out in a very timely manner. The work they do is also very professional. accommodating getting my vehicles in and out in a very timely manner. The work they do is also very professional. More