Purchased Jeep Wrangler... Matt was awesome, so helpful, sweet... Drove it off lot after test drive, discovered the roof clips were busted as well as there was a shimmy that happened when the truck went over 55mph... Had to bring it back and was told it would be fixed the next day. It was (well the clips were, anyway). Drove back down to Baltimore (Matt did fill the tank of the Jeep) and found the shimmy still happened...It was Memorial day weekend and not wanting to be without my new vehicle I was told to keep it through the weekend and "we'd work something out next week" Next week was told to take it to a local firestone and have it fixed, they would reimburse me. Of course Matt was on vacation at the time of actual repair, no one had ever heard of such a thing, and after 500.00 worth of repairs I got a 250.00 check back. I must also say that the tires were overfilled and i had a blow out the very next day after taking it off the lot, which they refused to take responsibility for... Customer service was great, however I felt like I got shafted a bit...PAID CASH...no discounts...and for a petty 250.00 I will never return to purchase another vehicle again.