CardinaleWay Chrysler Dodge Jeep Ram Santa Rosa

The customer service is great and our service advisor Jenna is awesome. She’s always upfront about lead times and keeps us regularly informed about parts issues and delays. Jenna is awesome. She’s always upfront about lead times and keeps us regularly informed about parts issues and delays. More

Excellent dealership that really cares about their customers...would recommend this dealership to anyone needing a new vehicle customers...would recommend this dealership to anyone needing a new vehicle More

I highly recommend this dealership! The customer service is outstanding, and they do a great job communicating with their customers. I especially appreciate how proactive they are about The customer service is outstanding, and they do a great job communicating with their customers. I especially appreciate how proactive they are about keeping me informed regarding recalls and making sure everything is addressed properly. The staff is friendly, professional, and always willing to help. It’s reassuring to know you’re in good hands and that they truly care about their customers. Excellent service from start to finish! More

Pretty good worker's responded professional and was quick to help me out with my truck. to help me out with my truck. More

Service on my recall was excellent and as promised. Good job of keeping me posted Good job of keeping me posted More

Excellente servicio Jose y ivan hicieron un excellente trabajo super amables y la gestion super rapido se los recomiendo al 100% trabajo super amables y la gestion super rapido se los recomiendo al 100% More

Excellent customer service they also nailes the. Selectuon made just fir me. I love my Jeep Selectuon made just fir me. I love my Jeep More

We had a great experience at this dealership. Very kind staff that was extremely helpful and accommodating. We will most definitely be back if/when we purchase another vehicle. Very kind staff that was extremely helpful and accommodating. We will most definitely be back if/when we purchase another vehicle. More

Lacking in communication issues and was in the dark for the most part. When completed was not provided any description of what the problem had been or solution. Would have been nice to know if there was an the most part. When completed was not provided any description of what the problem had been or solution. Would have been nice to know if there was anything I had done or what to look for going forward. The communication platform utilized to contact customers seems to need a “little” work. And I may be knit picking here but as purchased a vehicle in the Wagoneer series I was told those vehicles get picked and then delivered to customer when completed? Latest service I was instructed to have the vehicle towed to dealership then when service was finally completed, there were no drivers available to drop off at my home. I was offered a ride to come pick up though. Not overly dissatisfied just think there are some things that could use some fine tuning to provide a very positive customer experience More