
CardinaleWay Hyundai Corona
Corona, CA
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797 Reviews of CardinaleWay Hyundai Corona
Worst dealership ever This dealership lied, misrepresented, and said whatever it took to get us in a used car which ended up spending a month in the shop. We were called at This dealership lied, misrepresented, and said whatever it took to get us in a used car which ended up spending a month in the shop. We were called at least once a month for the last year of our lease asking us to come in and look around. Our lease was up in December. In October we saw a used truck on their website. We came in and liked it, but expressed concern about ending our lease early. We were told all we would pay was October's payment, and a restock fee of $400 because we weren't purchasing the vehicle or getting in another lease. Several times I asked different individuals, so I don't pay a lease termination fee, and was told no. The truck was a lemon. The day after taking it home, the check engine light came on. It spent 4 weeks in the shop, was even sent back to the manufacturer. During that time, yes, I did have to make November's payment on the lease, because I was lied to, I also of course had to pay on the truck (which was in the shop). This totalled $800 on two vehicles I was not driving. The general manager apologized that I was misinformed, but said there was nothing he could do about it. After finally getting my truck back, I received a notice from Hyundai finance. I would be paying the restock fee, which I anticipated, but also a $490 lease termination fee. I will also be charged for any damages of course, which there are none and we also were well under mileage. Nobody can help me resolve this. Everyone passes the buck along. GM blames the salesperson, corporate blames the dealership, finance says the dealership should reimburse me but they can't waive it. I will tell all my friends not to go here, not only because they lie but Hyundai doesn't have a good corporate structure. I'll stick with Honda, which has excellent customer service and Norm Reeves Cerritos is the best. I have purchased 2 cars from them and leased one. I was even over the miles on one and the finance company waived it since I was a repeat customer. More
Internet sale Getting the internet price is complicated, but since I qualified for everything offered it was easy thank to Freddy Haddah. The Santa Fe was perfect f Getting the internet price is complicated, but since I qualified for everything offered it was easy thank to Freddy Haddah. The Santa Fe was perfect for my needs: seats 7, space for basketball kids, tows enough. More
Great Experience Enjoyed our time there. It was a pleasure working with Sultan Haddad, who took the time to make sure all of our questions were answered. We definitely Enjoyed our time there. It was a pleasure working with Sultan Haddad, who took the time to make sure all of our questions were answered. We definitely will return when buying our next car. More
Great place to buy your next car This is a great dealership experience for me. I traded in my Nissan for a new Hyundai and was pleased with how easy the process was. Usually, car sale This is a great dealership experience for me. I traded in my Nissan for a new Hyundai and was pleased with how easy the process was. Usually, car salespeople are among the least likable on the planet (at least in my experiences), but everyone here was very nice and professional. They say they can beat anyone's prices, so if you get a quote from somewhere else I'd recommend coming here to see if they can do better. More
Thank you! I appreciate all of the attentiveness, and making me comfortable when I was in an unfamiliar situation. I am very happy with my car, and I feel deligh I appreciate all of the attentiveness, and making me comfortable when I was in an unfamiliar situation. I am very happy with my car, and I feel delighted to be welcomed into the Hyundai family. More
Great purchase experience I value my time. Purchasing a new car at a dealership is not something that I look forward to. But Freddy Haddad made the experience seamless and pl I value my time. Purchasing a new car at a dealership is not something that I look forward to. But Freddy Haddad made the experience seamless and pleasant. The Cardinale dealership was excellent. I love my new car, but more importantly, I love that this dealership valued my time. More
Horrible dealership!! Please stay farrrr away!!!!!! Most horrible dealership and the worst experience of my life!! Talked to Roman (sales person) over the phone and he gave the pricing for the new car a Most horrible dealership and the worst experience of my life!! Talked to Roman (sales person) over the phone and he gave the pricing for the new car and confirmed with the senior manager about pricing before I drove 2 hours to get to this dealership! He called me 4 times and confirmed that there are no scams and price that we had finalized on includes all taxes,titles and fees. He said that he will have the paperwork with the same figures and the car ready for me when I get there. After test driving the vehicle and sitting down for paperwork, he ended up putting $4000 more than the price I was told just 2-3 hours ago. I was so shocked and asked him what just happened! He was hoping that I won't catch the difference of $4000?? Then, we checked with the Managers working there and all of them seemed like SCAM artists to me. Even after the sales person agreed in front of managers to telling the price to me over the phone, they said they will NOT honor the price. They said either take the price with $4000 more or just leave! They started using bad language and rudely asked me to leave! I've never had anyone treat me this way and I don't understand how a dealership would tolerate this kind of behavior. I wasted the whole day and time! PLEASE DON'T come to this dealership and waste your time and money!!!! This is my first time ever writing a review online because I genuinely don't want anyone else to go through the trouble like I did. Please stay far away from this dealership and these scam artists!!!!!!!!!!!!!!!! More
Total liars and scammers Stay away. Bunch of liars wasting your time and money. Glad we didn't give them any business. We caught them secretly trying to change the numbers Stay away. Bunch of liars wasting your time and money. Glad we didn't give them any business. We caught them secretly trying to change the numbers in papers from what they showed previously. They hoped we would not notice. They should be ashamed of themselves at every meal they eat from the cheat money. More
Great It was a long night.... I would like to see the process cut down some ...time wise. Everyone tried there best to get the vehicle I wanted. It was a long night.... I would like to see the process cut down some ...time wise. Everyone tried there best to get the vehicle I wanted. More
Cardinale Way Hyundai is awesome I cannot say enough great things about this Hyundai dealer. From Finance to Service and all in between, was a great experience . Eric Dance is a sup I cannot say enough great things about this Hyundai dealer. From Finance to Service and all in between, was a great experience . Eric Dance is a super nice guy and I will send my friends and family to work with him. He's a straight shooter, is mindful no one ever wants to spends ALL day at a car dealer haggling.. More