CardinaleWay Mazda Mesa - Service Center

I brought my car in for a routine 5,000 mile service, and to purchase two new tires, on 1/17. I continue to be highly impressed with the level of service at Cardinale Way Mazda. Steve Ross, my service advi to purchase two new tires, on 1/17. I continue to be highly impressed with the level of service at Cardinale Way Mazda. Steve Ross, my service advisor, is fantastic. He is efficient and thoroughly addresses all questions/concerns. I greatly enjoy doing business with these folks. More

As usual, great service! I was late for my appointmnt and Nick still fit me in. Service was performed quickly and the staff was friendly. Cardinale Way Mazda in Mesa does not disappoint! Nick still fit me in. Service was performed quickly and the staff was friendly. Cardinale Way Mazda in Mesa does not disappoint! More

I have always had a great experience with the service shop and Nick is always super nice! I didn't mark great for price because I am cheap :) shop and Nick is always super nice! I didn't mark great for price because I am cheap :) More

Nick always greets me by name with a smile and a cheerful voice. His explanation of what will be done and the cost is easily understandable. He even prepares me for the anticipated cost of my next service voice. His explanation of what will be done and the cost is easily understandable. He even prepares me for the anticipated cost of my next service visit. The work is completed quickly and I am on my way. More

Nick and Gary have continued to provide outstanding customer service and personal attention . It is always a pleasure to deal with these guys. I will continue to do business with this dealership becau customer service and personal attention . It is always a pleasure to deal with these guys. I will continue to do business with this dealership because of Nick and Gary. More

I called the dealership to inquire about service since my vehicle didn't have the designated amount of miles needed for an oil change, but I have had it for over 6 months. Steve Ross said to definitely brin vehicle didn't have the designated amount of miles needed for an oil change, but I have had it for over 6 months. Steve Ross said to definitely bring it in for an oil change and in fact, he would have that service performed at no charge to me! Wow, what a surprise that was. I schedule the appointment for the next day and met Steve who was very kind and friendly and said he would have me out in an hour and he did! I was very pleased with the service. More

Nick is a great guy. Worked hard to make sure that I was able to get the work I had to get done within the budget that I could afford. I would recommend Nick to anyone who needs work done. -Rich able to get the work I had to get done within the budget that I could afford. I would recommend Nick to anyone who needs work done. -Rich More

Customer Service is always friendly, fast, and courteous. Nick remembers me every time I call and almost every detail about my vehicle. He is quick to point out areas for improvement that are budget-friendly Nick remembers me every time I call and almost every detail about my vehicle. He is quick to point out areas for improvement that are budget-friendly. He also takes into account the family situation when getting service scheduled and "makes it work". He's not afraid to take the extra step in letting me know, gently but firmly, that some repairs cannot be put off until later without compromising the vehicle's overall integrity, while other repairs can be pushed back to a later date - but he always remembers when that later date comes around to make sure it's taken care of. More

Prompt service. Well versed in car maintenance and friendly. Free car wash and timely updates on service time or any complications.Will continue to bring car to dealership for maintenance. friendly. Free car wash and timely updates on service time or any complications.Will continue to bring car to dealership for maintenance. More

Amazing customer service! Extremely friendly! Nick called me up to three times a day reporting the status of my vehicle. I'm what you call "car challenged" but he took the time and patience explaining everyt me up to three times a day reporting the status of my vehicle. I'm what you call "car challenged" but he took the time and patience explaining everything thoroughly. Not once did I have a hard time. When I arrived to pick up the vehicle, I was welcomed with open arms, too! This man is not only an excellent employee and perfect asset to this company, but such a genuinely nice man to begin with. With some people, you can tell they're just being friendly because it's their job; with Nick, you can tell he genuinely cares about you not only as a customer, but as a human being. I would recommend this place to everyone and please, go see Nick! You won't regret it!! -Sarah V. More