97 Reviews of CardinaleWay Mazda Peoria - Service Center
I appreciate all the members of Mazda who make me feel welcomed! I want to give a shout out to Jeff who always takes care of me and is very polite and humorous! welcomed! I want to give a shout out to Jeff who always takes care of me and is very polite and humorous! More
Customer service schedule my appointment next day. Service advisor very knowledgeable and professional. I would recommend your place to anyone without any hesitation. Service advisor very knowledgeable and professional. I would recommend your place to anyone without any hesitation. More
They all are awesome! The coolest thing was getting a video of their evaluation while they were working on the car! The coolest thing was getting a video of their evaluation while they were working on the car! More
Had some service contract issues, but Rich K. and Richard C. resolved that for me and made compensation. Special thanks to Rich K. for taking ownership of someone else's mistake, making it right, and Richard C. resolved that for me and made compensation. Special thanks to Rich K. for taking ownership of someone else's mistake, making it right, and explaining it all for me, that has really built trust. More
The waiting game is very much alive at this dealership! It wears the customer down and confuses them into making poor financial decisions just so they can get the heck out of the office. They promised me o It wears the customer down and confuses them into making poor financial decisions just so they can get the heck out of the office. They promised me one thing and after it was all over it wasn’t in the paperwork after all. In addition, to get my sympathy, I was told that the sales person we were working with was not having a good month only to find he won top sales awards for two months in a row! Never again! More
I went here on May 14 for routine maintenance on our CX30, and was assisted by Steve S. I have worked with him before and was very satisfied, and on this latest occasion, I was even more satisfied! Stev CX30, and was assisted by Steve S. I have worked with him before and was very satisfied, and on this latest occasion, I was even more satisfied! Steve made me feel special, and made the experience awesome with his knowledge and friendliness. A++++! More
I've been coming here since 2018 for service and each time I've come here, the service is always great. Very friendly and helpful. However this time, in particular, was so great, it really blew me awa time I've come here, the service is always great. Very friendly and helpful. However this time, in particular, was so great, it really blew me away at how amazing this place is. Robert worked with me; I needed an alignment, all new tires, coolant, and brake flush so it was going to be a pricey service, or so I thought. Robert went above and beyond my expectations, got me a great deal on my tires saving me literally a few hundred dollars and when I picked up the car, he had it detailed for me - not just the standard car wash. He followed up when he said he would and was kind with each interaction. Can't say enough good things about this place. Also, thank you to Asia - She's amazing and kind and made sure to follow up with me to make sure I was happy. Thank you all. More