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CardinaleWay Mazda Peoria - Service Center

Peoria, AZ

4.8
141 Reviews

141 Reviews of CardinaleWay Mazda Peoria - Service Center

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August 16, 2025

My service advisor, Rich, was both attentive and accommodating, arranging a shuttle to work and providing a loaner overnight while my vehicle was serviced. I have consistently relied on CardinaleWay More

by MARIAN.GRGURICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich K
Aug 16, 2025 -

CardinaleWay Mazda Peoria responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing CardinaleWay Mazda Peoria. Mike Olague, Service Mgr

August 16, 2025

Very reliable, knowledgeable and efficient service! The service advisor, Steve, takes good care of me whenever I need the service department. More

by Ccole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Aug 16, 2025 -

CardinaleWay Mazda Peoria responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing CardinaleWay Mazda Peoria. We look forward to having you as one of our valued customers for many more years to come! Mike Olague, Service Mgr

August 16, 2025

Great customer service. Aaron is the best! He's a great asset and very attentive and addresses customers needs. The online video of the service offers customer reassurance. More

by maloni62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron in service department
Aug 16, 2025 -

CardinaleWay Mazda Peoria responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Mike Olague, Service Mgr

August 16, 2025

Very helpful and friendly. Eager to help you with your needs. Makes you feel like you are family! More

by Croger451961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Olague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2025 -

CardinaleWay Mazda Peoria responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mike Olague, Service Mgr

August 16, 2025

Recall maintenance was supposed to take 1 - 1. 5 hours, was told when I arrived that it would be 5 hours. Ended up taking five days. More

by GAGECAMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Aug 17, 2025 -

CardinaleWay Mazda Peoria responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Mike Olague, Service Mgr

August 16, 2025

I was told a different price then put 5000 down on it and traded in a vehicle and was 47 sticker price somehow its was 65000 final price and wasn’t told this until I left and looked at the paper work More

by abdallahossyd81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Olague
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

CardinaleWay Mazda Peoria responded

Hello Abdalla: We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Customer Care Support Team, 623-250-4262

August 15, 2025

Friendly and helpful service from Jeffrey at the Service counter. He discussed all my options and flagged items helping me make an informed decision. More

by amandamocenas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Aug 15, 2025 -

CardinaleWay Mazda Peoria responded

Thank you for choosing CardinaleWay Mazda Peoria. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mike Olague, Service Mgr

August 14, 2025

Love Rich and his communications. He checked my extended warranty and saved me lots of money! More

by parkcity2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich
Aug 14, 2025 -

CardinaleWay Mazda Peoria responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing CardinaleWay Mazda Peoria. We look forward to having you as one of our valued customers for many more years to come! Mike Olague, Service Mgr

August 13, 2025

good team and honest and transparent with their customers..I travel 30 minutes out of my way instead of going to a closer dealer for those reasons. More

by ASTEELE007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich
Aug 13, 2025 -

CardinaleWay Mazda Peoria responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mike Olague, Service Mgr

August 12, 2025

My service at this dealer has been good and their goʻd at keeping me updated. More

by larrycourtney2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Olague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

CardinaleWay Mazda Peoria responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing CardinaleWay Mazda Peoria. Mike Olague, Service Mgr

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