79 Reviews of CardinaleWay Mazda Peoria - Service Center
Zenus was as courteous and friendly as he has always been in my past dealings with him as my service advisor. He explained the nature and detail of the work to be done as answered all my questions. All the w in my past dealings with him as my service advisor. He explained the nature and detail of the work to be done as answered all my questions. All the work done on the car was completed according to the schedule he indicated to me before work was started. More
Zenus is a very good service provider. He helps me and understands when there is a problem and he gets it done. I have always taken my car to him. He and the team there are very nice and helpful, understands when there is a problem and he gets it done. I have always taken my car to him. He and the team there are very nice and helpful, More
Great Service!!!! Highly Recommend! I would give this dealership and its customer service a 10 out of 10. I have been going to this dealership for the past 4 years and have never had bad service. dealership and its customer service a 10 out of 10. I have been going to this dealership for the past 4 years and have never had bad service. More
Zenus continues to exceed my expectations. He's personable, polite, and friendly. He's knowledgeable and conveys the service requirement in terms that are easy to understand. I feel extremely com personable, polite, and friendly. He's knowledgeable and conveys the service requirement in terms that are easy to understand. I feel extremely comfortable with the care that my vehicle receives at each visit. Kudos to him! A great representative of this company! More
Zenus has been my Service Advisor for 6+ years. He knows me & my car. He always treats me well and explains all service recommendations in a language I can understand. He's not pushy or high-pressure. I me & my car. He always treats me well and explains all service recommendations in a language I can understand. He's not pushy or high-pressure. I trust him. With my last service, he went well above what was necessary and found out that a part that needed replacement was actually covered under my extended warranty, which I didn't even know! He saved me a big chunk of change ~ Thanks Z ! By the way, I spoke to the GM (Donnie) and told him that he needs to keep Zenus on their team if he wanted another 10 years of my business (there had been a lot of changes at the dealership and I was worried about the employees leaving). There are other Mazda dealers closer to my home, but I keep going to (Biddulph)Cardinale in large part because I trust Zenus, which is huge for a female with limited vehicle knowledge :0) More
Zenus treats me like I am his only customer. He has been my advisor for several years and I feel very confident in his expertise and in his wonderful mechanic, Jacob. Zenus went above and beyond this past my advisor for several years and I feel very confident in his expertise and in his wonderful mechanic, Jacob. Zenus went above and beyond this past summer when I was on my way to San Diego. I was about 30 miles outside of San Diego when a light went on on my dashboard. It concerned me, thinking I was overheating or who knows? The first person I thought of calling was Zenus ( instead of AAA). So I called him and in his very calm voice told me that he was going to look up the closest Mazda dealership to me. So very quickly he looked up the dealership and gave me their phone number. I called them and I went directly to the dealership (they stayed open for me until I got there) in San Diego, they diagnosed the problem, the part was replaced and then I could relax and enjoy my vacation. Thank you Zenus and Jacob for being so professional and masters in your trade. More
My experience with the Service Department at CardinaleWay Mazda has been nothing less than excellent over the years and I want to emphasize that it have been years now with no breaks in-between that I have r Mazda has been nothing less than excellent over the years and I want to emphasize that it have been years now with no breaks in-between that I have relied upon CardinaleWay for my auto maintenance and repair service needs. Zenus Pridgen is a professional in every way who explains in a clear, courteous and sufficiently detailed way the work that needs to be performed and those areas that will require future scheduled maintenance or repairs. I feel both comfortable and in good hands at this service department whenever a problem arises or regularly scheduled maintenance is needed. Everyone makes you feel like a highly valued customer. In the months and years ahead I plan on sticking with this dealership for my auto maintenance needs. More
Zenus is always friendly and explains everything that is going to be done. Everyone I have encountered this year at the dealership has been courteous, friendly, attentive and knowledgable. I am honored to h going to be done. Everyone I have encountered this year at the dealership has been courteous, friendly, attentive and knowledgable. I am honored to have Cardinale Way Mazda Peoria as my dealership and service place. I wouldnt want to go anywhere else. More
I had service work done on my MX5 Mazda Miata and the quality of work was excellent, the friendliness of the service department and others at the dealership was great. I would highly remommend this deal quality of work was excellent, the friendliness of the service department and others at the dealership was great. I would highly remommend this dealership and those who work there to anyone who asked for a Mazda dealer that they could trust. I highly recommend them and plan to have all my Mazda service work done at this dealership. More