CardinaleWay Mazda Peoria - Service Center

I brought my car in to have them look at an issue with it being shaky around 50mph. They were extremely helpful and friendly the entire time. Chris came right away and explained what they were going to do to being shaky around 50mph. They were extremely helpful and friendly the entire time. Chris came right away and explained what they were going to do to check the problem. The work was done in a timely manner and the car drove GREAT after they fixed it. I could tell it was very important to them that they solved my problem and made sure I was satisfied with the work they did. Great dealership and also a great service shop! More

Had an appointment for 2:00 pm to service my CX-9 for the first time (4000 miles). Arrived a little early and John in service took the car in right away. This first service: oil change, filter, check fluids first time (4000 miles). Arrived a little early and John in service took the car in right away. This first service: oil change, filter, check fluids, tires. brakes, etc was performed in a litle over an hour. This was very good time when compared with some other dealers I have delt with in the past (Cadillac and Honda). I plan to continue this good relationship for the life of my car and I will surely recommend it to my friends. David Hunter More

My first service experience with CardinaleWay, and Service consultant Chris Angell was very positive. Chris made every effort to make my servive appointment a pleasant one, which it was. I will not Service consultant Chris Angell was very positive. Chris made every effort to make my servive appointment a pleasant one, which it was. I will not hesitate in the future to have all my scheduled apointments with Cardinale way @ Bell Rd. in Peoria. More

I switched to this dealership from Avondale because I wasn't satisfied with their serv ice. I was treated fairly at Cardinale Way and will return for each service. wasn't satisfied with their serv ice. I was treated fairly at Cardinale Way and will return for each service. More

I don't take my car to Mazda to get service, I take my car to Zenus. The day he leaves is the day I stop taking my car to this dealer. The service is good and the prices are about on par with other deal car to Zenus. The day he leaves is the day I stop taking my car to this dealer. The service is good and the prices are about on par with other dealerships, but Zenus is why I keep coming back. He is always friendly and goes out of his way to make sure that I am taken care of and comfortable. He remembers my name. That alone makes me feel valued and important. He truly understands how to take care of his customers and in my opinion, he is the greatest asset to the Cardinale team. More

The Mazda dealership personnel have always treated me with respect, courtesy in offering beverages on days when tongues are parched, mornings requiring repairs when breakfast doughnuts are offered with c with respect, courtesy in offering beverages on days when tongues are parched, mornings requiring repairs when breakfast doughnuts are offered with coffee, honesty regarding car repairs, have been knowledgable and have described the services that my car is in need of in the near and distant future. Zenus Pridgen is outstanding! Need I say more. He is an asset to the dealership. He is courteous, accommodates my work schedule to effect repairs on my car, is always very helpful in describing what services/replacement parts/future needs may be in maintaining the proper working order of my Mazda. He has a working knowledge of the mechanism of the vehicle and completely explains any questions asked of him. Kudos to Zenus for a terrific customer experience. More

Pleased to see the quality of service had not changed with the new dealership. Venus is great to work with. Too bad customers have to pay for coffee and there are no more donuts. Made the wait a littl with the new dealership. Venus is great to work with. Too bad customers have to pay for coffee and there are no more donuts. Made the wait a little more pleasant. More

I liked the truck we bought, but after a month later spending over $1,000 dollars to fix it wasn't what we expected to happen. In fairness the dealership was under diferent managment and name. The serv spending over $1,000 dollars to fix it wasn't what we expected to happen. In fairness the dealership was under diferent managment and name. The service we recieved from CardinaleWay, the new managment was excellent. More

My sales advisor Zenus, with whom I've worked with for quite a few years, always does a good job. He doesn't xx, or try to upsale me on service, just tells me how it is, and my options. Last visit for exa quite a few years, always does a good job. He doesn't xx, or try to upsale me on service, just tells me how it is, and my options. Last visit for example, he could have easily sold me a major part costing over $600 in materials alone, but he also presented a repair of the existing part that was much more reasonable. I purchased my Mazda here in 2004, and even though I don't live anywhere near this dealership, I have done almost all of my service here because of the service department. I have worked with other closer Mazda dealerships, and have had bad experiences. Went once for a warranty battery replacement, and received perpetual junk mail and calls from them. Never going back. The negatives: Expensive. I come here for the service and the technician's expertese, definately not for the value. I feel the service is over prices, but it is a dealership. Lately, I've been getting pressue by "salesmen" to sell off my used car to them. I was hit up in the lobby while waiting for service, and then received a cold call in the middle of the day. Both completely unacceptable. If i want to sell you my car, I will come to you. This was in the Bidoulph days mind you, so hopefully this practice is no longer prevailant now that the dealership is under new ownership. More