CardinaleWay Mazda - Corona

Terrible service, car was dirty, AND they lied about the car. The car was delivered with MULTIPLE scratches, very dirty interior, and the tires and wheels were NOT the same ones displayed in the pics they s car. The car was delivered with MULTIPLE scratches, very dirty interior, and the tires and wheels were NOT the same ones displayed in the pics they sent me. DO NOT BUY FROM THIS DEALERSHIP! Bait and Switch. I'm active military so I'm used to buying things sight unseen. These guys deliberately mislead me about the condition of the car (scratches and curb rash). It was a great deal so I asked what could be wrong with the car. I was told a couple scratches that they'd deal with as a favor to me. But the car came delivered with multiple scratches, dirty interior, and they put car tires and wheels on the car that weren't in the photos they sent me. The tires were not run-flat as advertised, and the wheels were screwed up with significant curb rash! None of the pics have curb rash and I have the photos to prove it. When I confronted them about deceiving me, they have mostly ignored me and aren't seemingly willing to work with me at all. I understand I'm at some fault here, but I thought talking to them as professionals could produce a positive resolution. I was wrong. GO SOMEWHERE ELSE More

Terrible service, car was dirty, AND they lied about the car. The car was fenugreek with MULTIPLE scratches, very dirty interior, and the tires and wheels were NOT the same ones displayed in the pics they s car. The car was fenugreek with MULTIPLE scratches, very dirty interior, and the tires and wheels were NOT the same ones displayed in the pics they sent me. DO NOT BUY FROM THIS DEALERSHIP! Bait and Switch. I'm active military so I'm used to buying things sight unseen. These guys deliberately mislead me about the condition of the car (scratches and curb rash). It was a great deal so I asked what could be wrong with the car. I was told a couple scratches that they'd deal with as a favor to me. But the car came delivered with multiple scratches, dirty interior, and they put car tires and wheels on the car that weren't in the photos they sent me. The tires were not run-flat as advertised, and the wheels were screwed up with significant curb rash! None of the pics have curb rash and I have the photos to prove it. When I confronted them about deceiving me, they have mostly ignored me and aren't seemingly willing to work with me at all. I understand I'm at some fault here, but I thought talking to them as professionals could produce a positive resolution. I was wrong. GO SOMEWHERE ELSE More

Avoid this dealership at all costs. Do not buy a used vehicle here they will sell you a lemon. They truck they sold me is a complete piece of junk. The transmission started slipping 5 d Do not buy a used vehicle here they will sell you a lemon. They truck they sold me is a complete piece of junk. The transmission started slipping 5 days later along with a check engine light. I took it in for service and they had my truck over one month. They still did not fix the issues. They deleted the check engine light and the problems were still there , along with some new issues. They didn't put the crankcase cover back on and tampered with the (ecm) computer. They also messed up the abs brakes. They didn't replace the pcv valve like they said they were going to do. They are dishonest. They're 30 day , 3000 mile warranty means nothing to them. No integrity whatsoever. I'll be taking them to court. Be safe, get a Toyota or Honda. More

This is the WORST DEALERSHIP! !! Do not buy here they sell garbage cars. We bought a new 202 Jeep from this dealership 4 months ago and we traded our perfectly fine ZL1 for this ju !! Do not buy here they sell garbage cars. We bought a new 202 Jeep from this dealership 4 months ago and we traded our perfectly fine ZL1 for this junk of a car. Just to find out 4 months later that the car ver heats every 5 seconds! We took it in yesterday to get it checked. Mind you we paid for a warranty that is supposed to cover anything and everything MOTOR wise, mechanical, and transmission. Just for them to take 10 hours to check the car, $250 for diagnostic, and claiming the warranty wasn't approved we would have to pay out of pocket $15k = 3k to have the engine removed from the vehicle!!! Why would we have to pay for repair on a on "Good condition" vehicle? Not to mention when we purchased the vehicle they refrained from letting us know the final price to which come to find out this piece of junk was $65k We will see them in court!! More

Adrian Parnass is incompetent, aggressive, rude, condescending, completely apathetic, and spectacularly lacking in professionalism (and racist in my experience). We visited the dealership to trad condescending, completely apathetic, and spectacularly lacking in professionalism (and racist in my experience). We visited the dealership to trade in our Mazda and explore potential purchase options. The initial salesman was courteous, offering us coffee and snacks despite our polite refusal. After a test drive, Adrian took over without understanding our requirements. He aggressively pushed us to make a quick decision, and when we explained we needed time to weigh our options, he turned rude and condescending. His sarcastic comment, "Did you stop here for coffee and then intend to go to your drive to LA," was uncalled for. When we tried to reason with this numb person and failed to get a logical thought through his brick for brains, he dismissively said, "See you after 4 years," referencing a previous visit for a repair. At that time they had done the evaluation voluntarily when we were only there for a repair on the car. Adrian never apologized, leaving us feeling undervalued and disrespected. Thankfully, the initial salesman and Ricky Aguilar showed some empathy, but the damage was done. This dealership lost our business and made us feel unappreciated, contrary to their claims of valuing loyal customers. Beyond disappointed. More

If I could give zero stars I would. My husband and I purchased a 2024 Mazda CX- 50 April 2024. While driving the car home the service engine light came on. My husband called the dealer My husband and I purchased a 2024 Mazda CX- 50 April 2024. While driving the car home the service engine light came on. My husband called the dealership and was told the sensor just needed to be reset. Angel from the dealership came to help but was unable to fix the problem. The car was taken back to the dealership on May 1st to be repaired. On the way home from the dealership the service engine light came on again. Called dealership and returned the car the next day. We we told Monday May 6th the car was repaired and just needed to be checked out by a Mazda representative before being released. We called on Tuesday May 7th and unfortunately the car has not been able to be repaired after several attemps. We are now waiting for the genaeral manager to tell us the next step. We paid cash for a new car that we have now been with out for 11 days. The car had 9 miles on it when we purchased it. First Mazda and never will we own one again. Needless to say we are beyond frustrated. More

Always professional and very informative always takes us right away as we do make appointments right away as we do make appointments More

I was lied to about getting Starbucks for coming to the dealership by one of the associates. dealership by one of the associates. More

Simple I to liked all personal is smiling, see you next service I feeling nice service I feeling nice More

Moises was very professional and was quick to help. He was able to answer all my questions and was quick to offer solutions. He was able to answer all my questions and was quick to offer solutions. More