Carl Black Buick GMC
Roswell, GA
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Where do I start? The dealerships advertised price online isn't the actual price? They added $2,995.00 for a "carl black" package? When I asked about it my sales per The dealerships advertised price online isn't the actual price? They added $2,995.00 for a "carl black" package? When I asked about it my sales person informed me that it was indeed on the website in fine print at the bottom but he would discount it down to $1,490.00. I did find the fine print on the website, it said the package was only $1,195.00 and that it was optional. After speaking with the sales rep again he went to his manager and said that was a mistake that only the Yukon had the $3k add on and the Sierra was less, while on the phone with the sales rep I looked up the Yukon it was also listed at only $1,195.00 and optional. At this point the sales rep had no idea what to say, the manager refused to take off the optional "carl black" package. I have bought many cars over the years and I know money needs to be made, but to mislead customers and then not removing the fees that are stated as optional on your own website is not ok. More
As this is my first time buying a car, everybody was very supportive and understanding. Ryan was very nice and accommodating. supportive and understanding. Ryan was very nice and accommodating. More
Nolan made this sale easy and customer service oriented. Clear communication and very transparent throughout the entire process. Super happy with the purchase of the 2025 GMC Sierra 1500 Denali. Clear communication and very transparent throughout the entire process. Super happy with the purchase of the 2025 GMC Sierra 1500 Denali. More
Nolan Knox was great in helping me find and purchase the 2025 GMC Canyon that I wanted. He did it all through texts since I was out of town. I was very impressed with how fast he was to respond to my questi 2025 GMC Canyon that I wanted. He did it all through texts since I was out of town. I was very impressed with how fast he was to respond to my questions! I’d highly recommend him!! More
While I ultimately found my car at another dealership, I had a great experience with Collin. He spent time going over the types of cars I was looking for and helping me figure out which ones I wanted. He wa had a great experience with Collin. He spent time going over the types of cars I was looking for and helping me figure out which ones I wanted. He was super helpful and I had a great experience. More
I am extremely blessed with my new purchase of a 2024 GMC 1500. The team at Carl Black Roswell went above and beyond to get me the vehicle I truly wanted. Nolan Knox got me into the correct vehicle and upgra 1500. The team at Carl Black Roswell went above and beyond to get me the vehicle I truly wanted. Nolan Knox got me into the correct vehicle and upgrade from my previous. Gordon Bediako (manager) got me the best numbers possible and Daniel Mila (finance) was able to get me a great payment! I highly recommend all three here at Carl Black Roswell. I am extremely happy with the care of importance of customer care here at the dealership. Please come buy vehicles from this Dealeship and from these three individuals More

