Carl Black Buick GMC

Easy to do business with. Ryan was professional and the rest of the staff worked hard to get me to my price. Ryan was professional and the rest of the staff worked hard to get me to my price. More

Neither party communicates updates. All updates have to be secured by the customer. Worst customer service ever. All updates have to be secured by the customer. Worst customer service ever. More

Ryan Alexander was wonderful through the entire process. He is personable and was very responsive to all communications. He is the only reason we finalized our purchase. He’s a star employee at the deale He is personable and was very responsive to all communications. He is the only reason we finalized our purchase. He’s a star employee at the dealership. Now, as for Sam Garcia, a manager of some sort. He was a complete a**hole once he thought the deal was falling apart. I’ve been in management all my life and he is the sorriest excuse for a manager I think I’ve ever seen. He obviously needs work on his people skills and customer service. I’m glad we were able to do the sale with Ryan and hope he made some money. That being said, I will not be back to that dealership for another purchase with managers like that representing your brand. More

Had an excellent experience at Carl Black GMC. Nolan made it a very easy and smooth process. Nolan made it a very easy and smooth process. More

Where do I start? The dealerships advertised price online isn't the actual price? They added $2,995.00 for a "carl black" package? When I asked about it my sales per The dealerships advertised price online isn't the actual price? They added $2,995.00 for a "carl black" package? When I asked about it my sales person informed me that it was indeed on the website in fine print at the bottom but he would discount it down to $1,490.00. I did find the fine print on the website, it said the package was only $1,195.00 and that it was optional. After speaking with the sales rep again he went to his manager and said that was a mistake that only the Yukon had the $3k add on and the Sierra was less, while on the phone with the sales rep I looked up the Yukon it was also listed at only $1,195.00 and optional. At this point the sales rep had no idea what to say, the manager refused to take off the optional "carl black" package. I have bought many cars over the years and I know money needs to be made, but to mislead customers and then not removing the fees that are stated as optional on your own website is not ok. More

As this is my first time buying a car, everybody was very supportive and understanding. Ryan was very nice and accommodating. supportive and understanding. Ryan was very nice and accommodating. More

Nolan made this sale easy and customer service oriented. Clear communication and very transparent throughout the entire process. Super happy with the purchase of the 2025 GMC Sierra 1500 Denali. Clear communication and very transparent throughout the entire process. Super happy with the purchase of the 2025 GMC Sierra 1500 Denali. More

Clean, friendly and professional. Selection could have been a bit more carried but I find what I was looking for Selection could have been a bit more carried but I find what I was looking for More

I had the best car buying experience with Nolan Knox at Carl Black GMC today. I will definitely be back for my next purchase. Carl Black GMC today. I will definitely be back for my next purchase. More

Carl Black was super easy to work with! They made this entire process very smooth! They made this entire process very smooth! More