
Carl Hogan Toyota
Columbus , MS
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another great job brought my truck in for a battery problem- wasn't holding a charge. was told it was an alternator. Lana then explained my options and the cost of ea brought my truck in for a battery problem- wasn't holding a charge. was told it was an alternator. Lana then explained my options and the cost of each option. the part had to be ordered so l was going to go home and come back in the morning after the part arrived. As I got in to leave she asked if I would mind leaving my truck and she would have a loaner for me later that afternoon. I said Ok and one of the technician drove me home. I later decided that I did not need the loaner and told her when she called me to tell me the loaner was ready. She then said she would call me in the morning when it was ready. Great service, Great people to deal with and Lana was especially helpful in explaining my options and offering me a loaner if needed. More
Very pleased with my purchase! Awesome sales service! Highly recommended:) The sales staff is friendly and ensured that the process was smooth. I purchased the 2018 Highlander and c Awesome sales service! Highly recommended:) The sales staff is friendly and ensured that the process was smooth. I purchased the 2018 Highlander and couldn't be more pleased!! More
Satisfied Very informative, helpful and knowledgeable staff Friendly service as well as seemingly concerned about your needs and wants for a vehicle. Willin Very informative, helpful and knowledgeable staff Friendly service as well as seemingly concerned about your needs and wants for a vehicle. Willing to work with you to be sure you are satisfied More
Great people at Carl hogan Our sales lady Tawana was very knowledgable about the Camry we were looking at and very respectful but best of all very honest. I will go back to do b Our sales lady Tawana was very knowledgable about the Camry we were looking at and very respectful but best of all very honest. I will go back to do buisiness. More
Quick Service Rarely do you have to wait even if you drop in without an appt., They are courteous and professional and friendly. Check out is always quick and easy Rarely do you have to wait even if you drop in without an appt., They are courteous and professional and friendly. Check out is always quick and easy as well. More
Great employee service I have been getting my 2011 Toyota. Camery serviced there every since I bought it there. I was welcomed with a great greeting. When I told the young I have been getting my 2011 Toyota. Camery serviced there every since I bought it there. I was welcomed with a great greeting. When I told the young man what I was there for he explained what would be done and also that if any other services would be needed that he would return and let me know. When all was finished I can say that I was very appreciative of the customer service as what I was given. More
A pleasing service experience Lana went the extra mile to make sure I recieved perfect service. She made calls to secure approval for warranty work and made sure I was kept infor Lana went the extra mile to make sure I recieved perfect service. She made calls to secure approval for warranty work and made sure I was kept informed of the status. I highly recommend her for an increase in pay! 😃 More
Tacoma purchase Jonnie Moore is the man. Buy your car from this guy he will take excellent care of you. Everyone I spoke with treated me with courtesy and respect. Jonnie Moore is the man. Buy your car from this guy he will take excellent care of you. Everyone I spoke with treated me with courtesy and respect. More
Quick & friendly service This was my first service on my Highlander, and I couldn't have been more pleased. Very friendly and answered all my questions. He even gave me hint This was my first service on my Highlander, and I couldn't have been more pleased. Very friendly and answered all my questions. He even gave me hints on how to keep cats off my SUV. More
Best experience we have ever had buying a vehicle. John Whitworth made it an easy , pleasant experience from start to finish. I would definitely reccomend this dealership. Everything was handled in a p John Whitworth made it an easy , pleasant experience from start to finish. I would definitely reccomend this dealership. Everything was handled in a professional, and timely manner. Thanks to all the gang at Carl Hogan Toyota! More