Carl Hogan Toyota

2 out of 3 were great Tyler Wynn & Matt Green were terrific. Both were patient and answered all our questions. Tyler has been great to follow-up with us after the sale; w Tyler Wynn & Matt Green were terrific. Both were patient and answered all our questions. Tyler has been great to follow-up with us after the sale; we know we can contact him with any concerns. We traded our 2015 Camry for a 2018 Avalon Limited and have always experienced good service at Carl Hogan. I am unable to say anything positive about Chris who presented us the offer. More

Great experience!!! Had a great experience with Carl Hogan when I purchased a new vehicle! The salesperson was great and answered all my questions and concerns. The gent Had a great experience with Carl Hogan when I purchased a new vehicle! The salesperson was great and answered all my questions and concerns. The gentleman in finance was great also-expedited the process More

Timely and efficient The Toyota Care visit was exactly as promised by the dealer at the purchase. We bought two vehicles and have not had a single complaint about them or The Toyota Care visit was exactly as promised by the dealer at the purchase. We bought two vehicles and have not had a single complaint about them or the care they have had. More

Buying a car Purchasing a vehicle was a very pleasant experience. Armand Edwards is THE BEST salesman-kind, patient, extremely helpful. Jonathan Breckinridge is fr Purchasing a vehicle was a very pleasant experience. Armand Edwards is THE BEST salesman-kind, patient, extremely helpful. Jonathan Breckinridge is friendly, courteous and attentive to customer needs and options. More

Friendly Service Friendly reception and employees remembered us from past visits, which means a lot. Very timely in getting work completed. Quick turn around time on Friendly reception and employees remembered us from past visits, which means a lot. Very timely in getting work completed. Quick turn around time on completing payment process. More

Great fast and excellent service department truck had an issue with the radio cutting off when driving down the road, I told Brian what was happening and h fast and excellent service department truck had an issue with the radio cutting off when driving down the road, I told Brian what was happening and he ordered the parts and took great care of it for me. More

Service on Rava 4 Enjoyed the experience of my visit. Very quick. I would recommend them. From the service techs to the cashier they put the customer first. Thanks. Enjoyed the experience of my visit. Very quick. I would recommend them. From the service techs to the cashier they put the customer first. Thanks. More

Great Service Department We own 2 Toyota vehicle and have them both serviced at Carl Hogan. They have provided excellent work and customer service.. It has been my understand We own 2 Toyota vehicle and have them both serviced at Carl Hogan. They have provided excellent work and customer service.. It has been my understanding that they have their customers' best interest in mind. More

This is a great dealership! We bought our Venza from Carl Hogan Toyota in Columbus and have had great service since 2012. I highly recommend this dealership!!! We look forward to We bought our Venza from Carl Hogan Toyota in Columbus and have had great service since 2012. I highly recommend this dealership!!! We look forward to visiting this dealership. More

Service Department My son had taken my car in for unusual rattling when hitting bumps in the road indicating something was loose in the suspension system on a 2000 Toyot My son had taken my car in for unusual rattling when hitting bumps in the road indicating something was loose in the suspension system on a 2000 Toyota Avalon. I figured shocks and struts were bad so I'd not and issue other these replacements costs over $2000. I was ok with this IF this fixed the problem of the rattling noise but it did NOT. My son had taken the car back and now they say the mount MAY need replaced for another nearly $500. No guarantee this'd repair the problem. I told my son to not get another supposed attempt at repair but come home. I called and left messages for the Service Manager three separate times with no return to my calls. Update: The Service Manager returned my call. He'd worked with my son and explained in more detail what was done and why. He'd explained to my satisfaction to the point I'm returning the car next week when the parts arrive so they can continue working with me to resolve this car problem. My impression is they really do try to provide the level of customer service expected. I'm giving them another chance to win my continued business. More