Carl Hogan Toyota

I have always had excellent service from this dealership, whether purchasing a vehicle or getting service work completed. Always treated with respect and have been served in a timely and professional manner. whether purchasing a vehicle or getting service work completed. Always treated with respect and have been served in a timely and professional manner. More

Took my Toyota in for routine oil change. After telling me my car was ready, I paid for service and then cranked up my car. I sat in car about 3-5 minutes with car running and then realized oil light was me my car was ready, I paid for service and then cranked up my car. I sat in car about 3-5 minutes with car running and then realized oil light was on. They FORGOT to put new oil in. They drove my car back into oil changing area with no oil in it and Probably did permanent damage to my vehicle. They fired the employee but offered me no compensation for causing probable motor damage. They let me leave with no explanation and did not tell me what had happened. No responsibility or accountability offered by them for what they did. No one called me to offer any compensation for the damage that was probably done. I am told damage may show up right away or down the road. Now I feel that Carl Hogan does not care about the customer, only the sell. I am writing this to show written statement as to what happened and how I was treated in the event my car is ruined. Shame on Carl Hogan! More

Went online to schedule my service and didn’t get a response! The only time I’m off is Saturday so I needed to know! response! The only time I’m off is Saturday so I needed to know! More

Please dont take your car to this place. We got tire rotation n they didnt put our lug nuts on an tire came off. They didnt seem to care or nothin. I was hurt and nobody asked were we okay. All we got w rotation n they didnt put our lug nuts on an tire came off. They didnt seem to care or nothin. I was hurt and nobody asked were we okay. All we got was i apologize and we fired the guy we saw it on tape. All the workers are young. We will never go back. Those young guys dont seem to care about nobody car. Me and my husband could've been seriously hurt. More

It was a waste of time they didn’t have my part when I got there after I have taken off work not the first time got there after I have taken off work not the first time More

The service is wonderful. I am very satisfied with the customer service that I received. I will continue to use the Carl Hogan Service Team! Thanks Ms. Nickki for you help! customer service that I received. I will continue to use the Carl Hogan Service Team! Thanks Ms. Nickki for you help! More

Awesome service rep (Niki) knows how to take care of business and very professional .Service department wasted no time getting a diagnostic and was very detailed business and very professional .Service department wasted no time getting a diagnostic and was very detailed More

Always quick and courteous. They let me know right away when my car was finished and even washed it for me. They always do a great job. when my car was finished and even washed it for me. They always do a great job. More

I didn’t think I could afford to get a new car at this time but thought I would “window” shop for curiosity. They looked at my4 year old Camry and gave me a good trade in value. I begin to think maybe I c time but thought I would “window” shop for curiosity. They looked at my4 year old Camry and gave me a good trade in value. I begin to think maybe I could swing it. After the salesman checked my Credit rating. I was offered a great deal with low interest. I had come in to buy new floor mats and left with new mats in a new car. He was informative with no pressure. I am satisfied with all aspects of trade. More

Each Service Specialist goes above and beyond to take care of their customers! I was at the back of a long line, but they were very efficient in servicing each vehicle! I drive out of my way to come to C care of their customers! I was at the back of a long line, but they were very efficient in servicing each vehicle! I drive out of my way to come to Carl Hogan! More