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Carlisle Cadillac Buick GMC

Carlisle, PA

4.4
1,167 Reviews

1402 Holly Pike

Carlisle, PA

17015

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1,167 Reviews of Carlisle Cadillac Buick GMC

January 28, 2023

My wife and I were looking for a new GMC Terrain with specific color's and options. In this day that is not an easy task, this search lead us to Carlisle Buick GMC. Being an hour away we called the dea More

by Mmyers625
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Recon Dept., Amber Siegfried, Michael Drury, Michael Gomez
Jan 29, 2023 -

Carlisle Cadillac Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Amber met your expectations. Thank you again for choosing Carlisle Cadillac Buick GMC, we look forward to having you as one of our valued customers for many more years to come!

January 28, 2023

I am so thrilled with the service I received at Graham. Everyone has been so helpful, knowledgeable, and kind. All of my questions were answered at all points! More

by Allie D.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Carroll
Jan 29, 2023 -

Carlisle Cadillac Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Carlisle Cadillac Buick GMC.

January 26, 2023

This dealership was very unprepared and the manager was very unprofessional. This was the worst car buying experience I ever had. More

by jh.bolding
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jason Wittman, Michael Drury, Pat Honore
Jan 29, 2023 -

Carlisle Cadillac Buick GMC responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

January 25, 2023

Great experience and most appreciative to both Emily and Pat for their great service! Honest and trustworthy through the whole process of purchasing the vehicle. More

by John
Recommend Dealer
Yes
Employees Worked With
Pat Honore, Emily Sheppard
Jan 26, 2023 -

Carlisle Cadillac Buick GMC responded

John, Thank you for the kind words for our service department! We look forward to sharing your compliments with Emily and Pat and don't hesitate to let us know if we can be of further assistance.

January 25, 2023

Scheduling was easy and the service was done quickly. Folks were courteous and professional. Good dealership. More

by ldintiman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Gomez
Jan 26, 2023 -

Carlisle Cadillac Buick GMC responded

Thank you for your very kind review. Michael and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Carlisle Cadillac Buick GMC.

January 25, 2023

Friendly enough however car had two minor issues with it after I drove it off the lot. Brought it back to the dealership for the repairs and was charged for them. I would think a quality dealership would ma More

by luannfretz
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Tom Cornman, Tyler Carroll
Jan 29, 2023 -

Carlisle Cadillac Buick GMC responded

Luann, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

January 20, 2023

All was great and we thank you for that. Just to let you know we love our cars we got new from you. Thank you so much for being so good at all you do. More

by Fred H. P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Vanasdalan, Michael Gomez
Jan 22, 2023 -

Carlisle Cadillac Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Fred, and we look forward to working with you again.

January 11, 2023

new to the dealer was great i would recommend them to everyone and it was nice to see they ladies in sales More

by smejohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Drury, Michael Gomez, Nolan Sheely
Jan 12, 2023 -

Carlisle Cadillac Buick GMC responded

Thanks for sharing about your experience with Carlisle Cadillac Buick GMC. We appreciate your business and hope to see you again soon!

January 10, 2023

Very poor customer waiting area and always disappointed at not having complimentary car wash following service. Otherwise all was fine. More

by wjones11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Carroll, Tom Cornman, Charles Vanasdalan, Michael Drury, Michael Gomez
Jan 11, 2023 -

Carlisle Cadillac Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 06, 2023

Great service, the car was in perfect condition as described. I was in and out of the dealership in under 45 minutes. More

by bfmess
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Carroll, Lewis Pepples
Jan 08, 2023 -

Carlisle Cadillac Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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