Carlock Toyota of Columbus

In purchasing my 2013 Avalon Limited I called dealerships within 100 miles of Cincinnati. (I am in Northern Kentucky.) Of all the dealership I dealt with, Carver was the most responsive and aggressive in pur within 100 miles of Cincinnati. (I am in Northern Kentucky.) Of all the dealership I dealt with, Carver was the most responsive and aggressive in pursuing my business. You matched and beat all deals. Only the Frankfort, Ky dealership came close, and they were too little too late (I had sent in my deposit before they even responded to my inquiry). Specifically, I had excellent experiences in dealing with two of your people, Kaylan Fields and Brian Wedan. Kaylan dogged my business with unrelenting persistence and worked to get me the best price, and Brian closed the deal and made the actual purchase effortless and answered tech questions and set up my Entune account. And when my car came in earlier that expected, Brian took the trouble to call me about a $500 rebate from Toyota that was about to expire. What a nice surprise, and thanks Brian! The only mis-step came when a $460 "GAP" charge appeared on the first Buyer's Order that came from Josh Robinson, Kaylan's boss. When I pointed it out, Kaylan got it fixed immediately and Josh apologized for the error. Thank you all for the care and attention to detail you provided as well as for working with me to achieve an excellent price. I will certainly recommend Carver Toyota to my friends. Gary Johnston Edgewood, Ky More

We were comparison shopping/pricing and Carver (Brian Wedan and JB Strahley) made us a great deal on our trade in and found us the car we wanted at a great price. The car came from another dealership bu Wedan and JB Strahley) made us a great deal on our trade in and found us the car we wanted at a great price. The car came from another dealership but they had it delivered and ready to go within 2 days. Very easy purchase and we love the vehicle (FJ Cruiser). More

The folks here are just a pleasure to work with, not overbearing at all and make you feel like you have known them for quite sometime. Treat you like family, and just have a great disposition when you g overbearing at all and make you feel like you have known them for quite sometime. Treat you like family, and just have a great disposition when you greet them. From the email contacts I made with Amy, which actually sold me on coming "into" the dealership, to Nick's handling of my wants and needs professionally, follow up from the GM and super treatment and discussion with Tyler in the finance dept. This place is a true "community" dealership - and want your business, will keep your business, and finish second to none!! Terrific experience. You have to head over to Carver.. More

The whole process was very smooth process, from telephone call from Amy with internet sales, to the actual sale with Nick. I would recommend buying another car from Carver Toyota. call from Amy with internet sales, to the actual sale with Nick. I would recommend buying another car from Carver Toyota. More

I needed a new truck, so I went through a website to "build" my dream truck. Not 15 minutes after building my truck I received a phone call from Amy at Carver Toyota though it was after hours. She talke "build" my dream truck. Not 15 minutes after building my truck I received a phone call from Amy at Carver Toyota though it was after hours. She talked me through everything verified what I was looking for and then told me she would find it. The next day I had two options to choose from. I came in a week later signed the papers and picked up my truck. They were not what you think of when you think "car salesman". The customer service was over the top wonderful. I live in Louisville and when I need a new Toyota this is the only dealership I will consider. I strongly advise anyone in need to reach out and talk with Carver Toyota. More

Tim was more than a salsman to me. He lead me through the whole process with care and friendyness. He made me to feel like if I needed help with anything, I could feel free to call him. tim is very fri the whole process with care and friendyness. He made me to feel like if I needed help with anything, I could feel free to call him. tim is very friendly and neat. Would buy from him again. More

Mr Crane was great.....excellent customer service and very friendly. Knows the Toyota Tacoma product very well. Was very please with my purchase of a new Tacoma from Mr Crane. very friendly. Knows the Toyota Tacoma product very well. Was very please with my purchase of a new Tacoma from Mr Crane. More

I have been shopping for vehicle for many months. I admit I am very picky about the car I was going to be driving. I went to the 4 local dealers in the Louisville, Indianapolis area. When I came to an admit I am very picky about the car I was going to be driving. I went to the 4 local dealers in the Louisville, Indianapolis area. When I came to an agreement on price at a KIA dealer in Louisville, they hit me with all these hidden fees I didnt even know existed. Naturally, I walked out. I went into the last dealership with a lot of insecurity and had very low expectations because I was expecting to be treated like the other dealers in the area treated me. To my surprise, they were fantastic! The salesman was extremely knowledgeable and wasn't pushy at all. He gave me time to think about it and understood my situation and wanted to work with me. They introduced me to their dealership by showing me around their service department introducing me to the service manager. I was very impressed and walked out of there feeling confident about my purchase. If anyone is looking for a vehicle in central Indiana area Carver Toyota is the place you want to go! Nick thanks again for making this a painless purchase. I will recommend to everyone how you and your team made every effort to make this a pleasant experience for me. I look forward to many years ahead doing business with you. More

I knew exactly what I wanted to buy, which was a Toyota Prius.We searched on-line for two weeks in just about all of KY and TN trying to find the combination I wanted: Sea Glass Pearl color, dark gray inte Prius.We searched on-line for two weeks in just about all of KY and TN trying to find the combination I wanted: Sea Glass Pearl color, dark gray interior and of course the right price based on what I had gathered from my searches. I first tried the dealer in TN that I bought my last Toyota from, but he couldn't match Carver's price (no one else did either), plus I would have had to settle for a light interior so we dealt with Carver via phone and internet. We verbally agreed on a deal and I payed a fee for them to hold it for a week until I could get up there to get it, because I live about five hours away from them. On Memorial day we went up there and if the truth be told we really expected a little bit of a run-around since the deal was not made face-to-face, but honest to goodness that was our best car buying experience we've ever had! The car was ready to be driven off the lot, full of gas and the paperwork was ready to be signed EXACTLY like we had agreed. We were in and out in an hour. They gave us a good lesson about driving the Prius and explained all the extras we could purchase with no pressure to buy . The staff was friendly, knowledgeable, and focused to the task at hand. We wanted a good deal and they made us one without all the useless "fluff" you sometimes get when making a significant purchase. We highly recommend this dealership and by the way... I love my little car...it's a different driving experience indeed! More