Carlot Express
Stow, MA
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52 Reviews of Carlot Express
Yes DO NOT buy a car there. I had to buy a car in a rush(won't go into details) I went to look at their selection and test drove a few cars. I picked out the car I wanted and as I had to buy a car in a rush(won't go into details) I went to look at their selection and test drove a few cars. I picked out the car I wanted and as we were filling out the paperwork a couple came in screaming about how they saw me driving the car they had already bought 💀. The person helping me took the paperwork away and informed me the car I was about to buy had already been sold and paid for so I would need to pick out a different car. I honestly didn't really want any other cars they had but I needed to buy a car that day. So I picked out a car and fast-forward to me taking it to get inspected, it didn't pass. I took it back and they did whatever janky xxxx they needed to do to make the car pass inspection. Well I had to drive the car out of state to help with a family emergency and I didn't even get to Connecticut before my check engine light came on. Took it to the mechanic said I had a major oil leak did testing couldn't find the leak. I cautiously kept driving because I had to get to my destination. I get to my destination and have two different mechanics look at the car... They don't know how I even made it driving that car because nothing on that car was in drivable condition. Engine was bad two of the four cylinders had less than 50% compression, head gasket blown, major internal oil leak, cat. Converter literally has holes in it, the left boot was almost completely torn off, engine mount was so rusted out chunks came out if you barely touched it, spark plugs all bad, they put the wrong oil in it when they changed the oil, all the suspension is so rusted out it's crumbling, the radiator is bad, and they didn't something to make the ac work for two days but the whole ac system needed replaced...... Yes I know it's partly my fault for having to rush the sale but I would think for what I spent my car should have at least lasted a year instead of a couple months...... More
Fantastic offer 👌👌 When I was purchasing a used automobile, I had many questions that I felt comfortable asking Alex. He carefully and slowly addressed all of my inquiries. I've never seen a better automobile, I had many questions that I felt comfortable asking Alex. He carefully and slowly addressed all of my inquiries. I've never seen a better used automobile dealer. More
🏅DEFINITELY RECOMMEND🏅 Go check out their LARGE selection, GREAT employees, FAIR prices and then decide for yourself. - The woman who sold me the car is , KIND, ACCOMMODATING, INTELLIGENT AND P selection, GREAT employees, FAIR prices and then decide for yourself. - The woman who sold me the car is , KIND, ACCOMMODATING, INTELLIGENT AND PROFESSIONAL. - The Boss Alex is INTELLIGENT, ATTENTIVE, KNOWLEDGABLE and OPEN TO COMPROMISE. - The car itself drives GOOD, there was a couple of issues with it at first. HOWEVER, after I spoke with ALEX about them, we were able to come to a compromise and he took care of them. DEFINITELY CHECK THEM OUT, More
I'll share some of the process today. I decided to buy a used car over the last four or five days, so I contacted four to five dealers, but none of them could satisfy me. Finally I got in I decided to buy a used car over the last four or five days, so I contacted four to five dealers, but none of them could satisfy me. Finally I got in touch with Alex. He discussed the negative points of the car with me, which I really liked. The whole process went smoothly from the beginning. There were a few problems at times, but I'm not upset about it because that's normal when buying a used car. Anyway, thank you very much, Alex. I hope to see you next time. More
The service was truly reliable and trustworthy! The customer care was warm and delightful. A wide and high-quality selection made the experience even better. Thank you from the heart! The customer care was warm and delightful. A wide and high-quality selection made the experience even better. Thank you from the heart! More
Excellent communication with Alex. Overall, the purchasing experience was pleasant. I got a great deal on my used RAM Limited at a decent price. However, I believe that the procedure o Overall, the purchasing experience was pleasant. I got a great deal on my used RAM Limited at a decent price. However, I believe that the procedure ought to have been a bit quicker. More
They provided very friendly and prompt service. They kept me informed of everything going on with my car and didn’t do anything until I approved it. They did great work, and I completely trust them They kept me informed of everything going on with my car and didn’t do anything until I approved it. They did great work, and I completely trust them. More


