Carlsbad Porsche

THIS is Porsche?!? Incredibly bad experience on my first routine scheduled service appointment at Hoehn Porsche It took 2 weeks to get me in. ON MY DRIVE into the d Incredibly bad experience on my first routine scheduled service appointment at Hoehn Porsche It took 2 weeks to get me in. ON MY DRIVE into the dealership on day of appointment, I get an email saying it would be better to reschedule to Monday (4days later). They were apparently short staffed and had a poor selection of loaners. I replied that I was 10 minutes away. Service advisor calls immediately and says okay. Come in still. The estimate was higher than I was quoted on phone by $200. Was told it was a mistake. Get loaner car... beat on Infinity despite being told I’d get a Cayenne when I set up appointment. I leave, get 10 miles down road to work and the low gas light comes on. Naturally I’m running to a meeting and can’t stop. Then tire pressurer indicator pops on. Was supposed to get car end of day. I don’t get it until end of next day despite it being a routine service. Also they told me I needed an additional brake flush $250+. Breaks still squeak after.. assuming I got taken. Disorganized. Time consuming. Stressful. Poor communication. Hoehn Porsche More

Great Service The service managed by Jeff Corral at this dealership is exemplary. Jeff was helpful, informative and responses to inquiries promptly. He had the pap The service managed by Jeff Corral at this dealership is exemplary. Jeff was helpful, informative and responses to inquiries promptly. He had the paperwork and the loaner car ready upon my arrival. More

Positive Porsche Purchase Experience We began our search for a new SUV at Porsche San Diego. After dealing with a rude and arrogant salesman we had all but written off the brand. Howeve We began our search for a new SUV at Porsche San Diego. After dealing with a rude and arrogant salesman we had all but written off the brand. However, after testing Audi, Jaguar and Mercedes, none compared in quality, performance and esthetics to the Macan GTS. Our next visit to a Porsche dealership was Hoehn Porsche, Carlsbad. We were delighted by the no-pressure, courteous, informed assistance of every Hoehn representative and our sales team (Kyle, Roger and Matt). This was unequivocally the best sales experience we’ve encountered and will plan to drive the extra distance for our scheduled service appointments. More

Excellent service I have been taking my Porsches in for 20 years Always get excellent service. Thank you so much Sal, you are so ready to help Whenever I call. Sus I have been taking my Porsches in for 20 years Always get excellent service. Thank you so much Sal, you are so ready to help Whenever I call. Susan graham More

Great after sale service from Sal Porsche service can be variable in San Diego, and at Hoehn Porsche, Sal has always given me great service. He listens when I tell him something isn't Porsche service can be variable in San Diego, and at Hoehn Porsche, Sal has always given me great service. He listens when I tell him something isn't going well, he takes his time to explain possible fixes, arranges loaners without any kerfluffle. And many car dealer service guys don't take women seriously, and he does. I loved purchasing my Porsche there and the after sale service and advice has been consistently courteous, prompt, and the fixes get done. Service is the best! More

Great service My scheduled service was done in a professional and timely manor. Everything that was promised was done on time and with a smile! And since I was driv My scheduled service was done in a professional and timely manor. Everything that was promised was done on time and with a smile! And since I was driving to Carlsbad from inland north county they allowed me to come and go and not get mixed up in rush hour traffic! More

new vehicle purhase I was lucky to be asked by Elizabeth what I had in mind and she guided me to the right model for my needs, I greatly appreciate the time and patience I was lucky to be asked by Elizabeth what I had in mind and she guided me to the right model for my needs, I greatly appreciate the time and patience she afforded me. Thank you Elizabeth. More

Excellent Service and Sales My expectations have never been disappointed. I have been dealing with Hoehn Porsche for 10 years and look forward each time for a service or sales p My expectations have never been disappointed. I have been dealing with Hoehn Porsche for 10 years and look forward each time for a service or sales purpose. Their customer service is excellent and I can always expect a positive experience. The workmanship has always been of the highest quality. I have my favorites at the dealership but all personnel are excellent and always ready to help. Haven't had an unpleasant experience in any regard at Hoehn Porsche. If I did, I am confident they would have managed to reverse it immediately. I expect perfection and they treat me and my car with the same respect. More

A true dream car experience Words cannot explain both the vehicle and buying process. Staff went out of their way to accommodate during a long ordering process. If the wife allow Words cannot explain both the vehicle and buying process. Staff went out of their way to accommodate during a long ordering process. If the wife allows, I will definitely live to purchase another vehicle from Hoehn Porsche in the future! More

susan turner provided excellent guidance for this servicing susan turner's communication and service advice was exceptionable. she made this a very positive and memorable experience. it was a difficult time bu susan turner's communication and service advice was exceptionable. she made this a very positive and memorable experience. it was a difficult time but susan made it as simple as possible. More