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Carlton Motors

1.8

3 Lifetime Reviews

2710 W. Jefferson Blvd, Fort Wayne, Indiana 46809 Directions
Sales: (219) 747-6900

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3 Reviews of Carlton Motors

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December 21, 2018

"Sold me a truck with A LOT of issues."

- blackie07

I decided to use this dealership after reading reviews on how nice and honest the owners were. I purchased a 2007 Ford F-250 from them after they informed me their "mechanic" checked the vehicle out and saw no issues. Within 24 hours of purchasing the vehicle, the alternator went out and I had to replace it. I informed the dealership and they provided absolutely no assistance and could only say "sorry". Another two weeks passed by and I then noticed a massive coolant leak coming from the engine. I took it to the Ford dealership and they informed me the truck had leaks in the water pump and EGR valve. Carlton Motors told me the truck was "bulletproofed" when I purchased it, meaning the EGR Valve had been deleted when it in fact had not. I had to drop thousands of dollars in repairs to my vehicle within the first month of my purchase and the dealership would not offer any assistance. I am very displeased with this dealership and have little faith in their "mechanic".

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Recommend Dealer
No
Employees Worked With
James Carlton Waycaster
August 11, 2012

"Everyone at Carlton is a pleasure to work with, My wife..."

- birgitta

Everyone at Carlton is a pleasure to work with, My wife and I have bought cars at this dealership, and we have been servicing our cars there for at least seven years since moving to the Greenville area. We are totally satisfied with the members of the sales department, service department and parts department.

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Recommend Dealer
Yes
Employees Worked With
Tyrone (Sales), Sammy & Steve (Service), Everyone (Parts Dept)
July 20, 2012

"Misrepresentation of a car and features, as well as price..."

- leynajones

Misrepresentation of a car and features, as well as price , when asked about it we were called ignorant, told we couldn't afford it anyway, and asked to leave. I requested a manager due to sales person giving bad info, the manager would not speak to us, assumed we couldn't afford car and told us to leave.

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Recommend Dealer
No
Employees Worked With
pablo and rodney
1
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