Carma Automotive Group
Duluth, GA
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227 Reviews of Carma Automotive Group
do not buy from this dealer I do not recommend them. They are terrible and they never answer the phone and when they do, it’s some sassy rude person who is not helpful and then when you try to make an o They are terrible and they never answer the phone and when they do, it’s some sassy rude person who is not helpful and then when you try to make an offer and do a deal they offer you a $1000 discount on a car they’ve been sitting on for at least seven months and then it expires within 24 hours and when you come back to to do the deal they raise the price back up just unethical and unprofessional business practice. They are not good people here and I do not recommend them at all a very frustrating and upsetting experience trying to purchase a car from this company . More
PLEASE DONT TAKE BAD REVIEWS LIGHTLY! !! It was very hard to get in contact with this dealership they wouldn’t respond to emails took me about a week to get a call back This dealership lie !! It was very hard to get in contact with this dealership they wouldn’t respond to emails took me about a week to get a call back This dealership lied to me on multiple occasions despite me being 2 hours away they continued to waste my time they told me the damaged wild-shield on the car would be replaced and after taking multiple hits on my credit shopping for better rates they let me know they won’t fix it they waited for me to drive two hours down to let me know the car had been in an accident after telling me it had clean carfax they refused to work with me on the price they bought the car from auction so there’s no telling what condition it was in before I wouldn’t reccomend anyone shop here More
I received the best customer service experience from a dealership I have ever had. I call CAG on behalf of my sister. However, it was after hours. Nonetheless, Greg stopped doing paperwork and picked up t dealership I have ever had. I call CAG on behalf of my sister. However, it was after hours. Nonetheless, Greg stopped doing paperwork and picked up the phone and kindly introduce himself, and then pleasantly asked how could he assist me. In today's world this was a rarity. He was not only very knowledgeable, but also professional, patient and very kind. For his good work ethic I am very grateful. Because, of his excellent customer service I believe that CAG will take good car with my sister in her vehicle pursuit. Kudos to the GM of CAG your leadership is paying off big so keep up the great work! Greg once again thank you for your excellent customer service keep up the great job! I will tell my family, friends and colleagues about the kindness and great service received at CAG all because of you. Regards, Searcy Rushing More
Don't walk away from this car lot, RUN. This was hands down the worst auto transaction I have ever had. I buy cars all the time and this place has no clue. Non-existent communication, misre This was hands down the worst auto transaction I have ever had. I buy cars all the time and this place has no clue. Non-existent communication, misrepresentation, taking almost four months to deliver my title documents, this place is a joke. Emails bounced back. I've filed a complaint with the Georgia auto dealer licensing but don't expect any help there. What a complete terrible transaction. read less More
Had an awesome experience at this dealership found an issue with a little wear and tear on upper ball joint and they replaced both upper control arms and helped me with anything i needed definitely recom issue with a little wear and tear on upper ball joint and they replaced both upper control arms and helped me with anything i needed definitely recommend!! More
Customer service does not seem to be important! Bought a truck and waited and waited and waited for delivery with terrible communication. Broken headlights upon arrival. No follow through or check Bought a truck and waited and waited and waited for delivery with terrible communication. Broken headlights upon arrival. No follow through or check in… really bad service 🤷♀️ More
I purchased a car over 2. 5 months ago and we have still not received our tag. We are paying for a car we can not legally drive because they sold us a car with a lien on it. I 5 months ago and we have still not received our tag. We are paying for a car we can not legally drive because they sold us a car with a lien on it. I have called numerous times to find out when this situation will be resolved. When I do actually get someone to call me back they just keep asking for more time. I have tried to be understanding but I just asked they keep me updated. It has now been two weeks since the extended tag expired. I am having to borrow rides to be able to get to work. I have already spent $2000 between down payment and two monthly loan payments on a car we cannot legally drive. I want a real resolution not excuses. More



