Carmax
Denton, TX
Filter Reviews By Type
Showing 17 reviews
The purchasing experience was pleasant. I was happy with how it went. The only downside to the experience was that the vehicle I was considering had a problem with intermittent starting. Th I was happy with how it went. The only downside to the experience was that the vehicle I was considering had a problem with intermittent starting. The dealer replaced the battery, but as I started driving the vehicle after delivery, the problem continued. I finally took it back to the dealer in frustration, and they had it for almost 2 weeks, but fixed that problem by replacing the starter. They also fixed the problem with the high beam headlights not working. They discovered a slow oil leak and ended up replacing the entire oil pan. (long story about how/why that happened!) The dealer also replaced both rear tires. I was provided a loaner during the repairs. Munti was very professional throughout the buying experience, and during the repairs. Very impressed with your technician, Izzy. (Israel) Shawn was/is a bit rough around the edges. Not very polite. More
Dealership and experience was great. Toast and Gilly were awesome and my sales guy. Do I think I got a great deal? No actually most cars via Carmex were not approved by my credit becau Toast and Gilly were awesome and my sales guy. Do I think I got a great deal? No actually most cars via Carmex were not approved by my credit because they are too expensive but the experience was easy and clean. More
The team was extremely helpful. I came in after work around around 5:30pm, and left within a couple hours, including a 20 minute test drive. Steph was incredibly thorough and made t I came in after work around around 5:30pm, and left within a couple hours, including a 20 minute test drive. Steph was incredibly thorough and made the process a joy. 10/10 recommend! More
If I could rate 100 stars I would. I ending up dealing with the Denton, Plano and Irving locations and every single person I dealt with was absolutely amazing. I even ended up returnin I ending up dealing with the Denton, Plano and Irving locations and every single person I dealt with was absolutely amazing. I even ended up returning the first car (not because of anything issues with the car. Just a change if heart) I bought a different one which is why I ended up working with 3 locations. The process was so smooth and the best experience I have EVER had buying a car. I am a client for life. Cannot recommend more highly!! More
Really great customer service, Maria Yewah was amazing, she explained everything super well and I felt very confident with the car I purchased! Will definitely recommend to everyone she explained everything super well and I felt very confident with the car I purchased! Will definitely recommend to everyone More
Always LOVE dealing with CarMax! ! Christian Kirk was fabulous and so helpful making both transactions go smoothly. The Denton dealership is awesome. No place better to get your next ! Christian Kirk was fabulous and so helpful making both transactions go smoothly. The Denton dealership is awesome. No place better to get your next car! More

