Carmax

Everyone went above and beyond to help us get the best online deal and the payment we desired. They showed professionalism throughout the process and didn't try to haggle us when it came to which car we c online deal and the payment we desired. They showed professionalism throughout the process and didn't try to haggle us when it came to which car we chose. More

Exceptional customer service. Did everything online and was in and out in about 15 minutes. It was smooth process overall. Did everything online and was in and out in about 15 minutes. It was smooth process overall. More

Friendly welcome. No problem test driving car in which I was interested in. Satisfied with offer for my car. Paper work required was tedious but apparently necessary. No problem test driving car in which I was interested in. Satisfied with offer for my car. Paper work required was tedious but apparently necessary. Totally satisfied with the professional and patient way we were guided through the purchase process by Luis Huerta. Very pleased with him More

Great service from Jose Daniel and the dealer manager also very helpful and friendly great service! also very helpful and friendly great service! More

The entire process was simple and actually pleasant, which is crazy to say about buying a car. which is crazy to say about buying a car. More

no pressure helpful employees there was also a good selection of low milage vehicles in excellent shape selection of low milage vehicles in excellent shape More

The purchasing experience was pleasant. I was happy with how it went. The only downside to the experience was that the vehicle I was considering had a problem with intermittent starting. Th I was happy with how it went. The only downside to the experience was that the vehicle I was considering had a problem with intermittent starting. The dealer replaced the battery, but as I started driving the vehicle after delivery, the problem continued. I finally took it back to the dealer in frustration, and they had it for almost 2 weeks, but fixed that problem by replacing the starter. They also fixed the problem with the high beam headlights not working. They discovered a slow oil leak and ended up replacing the entire oil pan. (long story about how/why that happened!) The dealer also replaced both rear tires. I was provided a loaner during the repairs. Munti was very professional throughout the buying experience, and during the repairs. Very impressed with your technician, Izzy. (Israel) Shawn was/is a bit rough around the edges. Not very polite. More

Dealership and experience was great. Toast and Gilly were awesome and my sales guy. Do I think I got a great deal? No actually most cars via Carmex were not approved by my credit becau Toast and Gilly were awesome and my sales guy. Do I think I got a great deal? No actually most cars via Carmex were not approved by my credit because they are too expensive but the experience was easy and clean. More

The team was extremely helpful. I came in after work around around 5:30pm, and left within a couple hours, including a 20 minute test drive. Steph was incredibly thorough and made t I came in after work around around 5:30pm, and left within a couple hours, including a 20 minute test drive. Steph was incredibly thorough and made the process a joy. 10/10 recommend! More

If I could rate 100 stars I would. I ending up dealing with the Denton, Plano and Irving locations and every single person I dealt with was absolutely amazing. I even ended up returnin I ending up dealing with the Denton, Plano and Irving locations and every single person I dealt with was absolutely amazing. I even ended up returning the first car (not because of anything issues with the car. Just a change if heart) I bought a different one which is why I ended up working with 3 locations. The process was so smooth and the best experience I have EVER had buying a car. I am a client for life. Cannot recommend more highly!! More